The license is locked and unavailable.

[Makushimu]

I have already written to support and in the license section of the forum, but I did not get any reply and I want to help as soon as possible.

I had a borrowed offline license.
Due to a hardware failure, I had to reinstall the system.
I forgot to turn off license borrowing. Now, after reinstalling Vray on Cinema4d on a new system, my licenses are not available.
Please help me unlock the license.

PS. I have an annual subscription and on license serwer it shows that the license is expiring in a few days when it should have expired in about a year.

Thanks in advance for your quick help.

[aleksandar.kasabov]

Hello Makushimu,

One of our colleagues just replied to your support ticket. The borrowed licenses have been released and should be available for use.

[Makushimu]

Yes, thanks.