Scanned materials stopped being displayed properly

[michal_prekop]

Scanned materials downloaded from chaos.com worked great for me long time and something happened and stopped working correctly. Please see the image on the left of how it is supposed to look and on the right how it is rendered and also displayed as a material preview in Cinema 4d.

I tried different installations of Cinema4D and also V-Ray. Still the same issue.

I am using Cinema4D R25.117 + V-Ray 6 hotfix 3. I also tried download scanned materials again and it doesn't help.

[viktor_angelov]

Hello michal_prekop,

What are the names of the scan materials you are referring to?

Does the issue persists if you are using other kinds of Materials - Classic or Node V-Ray Materials ?

[michal_prekop]

Hello viktor_angelov.

Examples of Chaos scans material that doesn't work for me:
https://download.chaos.com/vrscans/1914/777f00prism
632fresh.vrscan
carpaint_teal_2.vrscan
7021bayou.vrscan
mirror_1_s.vrscan
probably none of the scanned materials work for me

The issue is only with scanned materials. Normal Vray material or Car paint work well for example.

[viktor_angelov]

Hello michal_prekop,

I have tested the mentioned Chaos Scans Materials and they work as expected.

Could you, please, install the latest V-Ray for Cinema 4D stable and give it a try. You can find it here: https://nightlies.chaos.com/main#/vray6c4d/stable/6.0

If it does not resolve the issue, I would encourage you to open a ticket to us through our Support form. Please, make sure to include the number of the forum post in the ticket (1174192).

[michal_prekop]

I reinstalled V-Ray from your link and it doesn't help. Can't it be just some wrong V-Ray settings on my end? What is needed to be on to show those reflections on scanned materials?
PS: I am M1 Max chip user so I am using the latest R25 version.

[viktor_angelov]

Hello michal_prekop,

Please, make sure to mention your OS at the very beginning as it might be crucial. At this case, however, it did not make a change as the Scan Materials work as expected as you can see on the attached image.

Please open a ticket to us so we can investigate further.

[michal_prekop]

Done, support ticket submitted.