Repeatedly loosing my User license

[lukas_kostka]

Hi, last few days I have had issues with my user License, every time I close and open C4D my Vray misses license and I need to install it repeatedly.
I do not know what is causing this problem, could it be a system upgrade probably? Recently I upgraded to Sonoma 14.3.1
I am on C4D 2024.2.0 and Vray 6.2 from jan23
Thanks

[nikolay_dimov]

Hey!

You can reinstall your License server to solve this.

Keep in mind that you need to delete the hidden .ChaosGroup folder.

Follow the steps and make sure you delete the .ChaosGroup folder (notice the dot "." in front of ChaosGroup)

First, uninstall the Chaos License server from the "uninstaller" icon inside the VRLService folder. (Use the finder)

Then you need to use "Go to folder" option to locate the hidden .ChaosGroup folder
You need to open the folder by typing this in the bar - /Users/TYPE_YOUR_CURRENT_MAC_USER_HERE/.ChaosGroup

/Users/YOUR_USERNAME_HERE/.ChaosGroup ->Where YOUR_USERNAME_HERE is your username. --> For example /Users/Lukas/.ChaosGroup

After that login to our website, download and install the Chaos license server from the link below:
https://download.chaos.com/downloads...dalone-555-adv
During the installation click on Advanced and untick the box "Activate during installation" and click on Install now.
Once the installation is finished open http://localhost:30304 in your web browser and activate the Online licensing with your email and you should be able to see your licenses.

[nikolay_dimov]

Hey!

You can reinstall your License server to solve this.

Keep in mind that you need to delete the hidden .ChaosGroup folder.

Follow the steps and make sure you delete the .ChaosGroup folder (notice the dot "." in front of ChaosGroup)

First, uninstall the Chaos License server from the "uninstaller" icon inside the VRLService folder. (Use the finder)

Then you need to use "Go to folder" option to locate the hidden .ChaosGroup folder
You need to open the folder by typing this in the bar - /Users/TYPE_YOUR_CURRENT_MAC_USER_HERE/.ChaosGroup

/Users/YOUR_USERNAME_HERE/.ChaosGroup ->Where YOUR_USERNAME_HERE is your username. --> For example /Users/Lukas/.ChaosGroup

After that login to our website, download and install the Chaos license server from the link below:
https://download.chaos.com/downloads...dalone-555-adv
During the installation click on Advanced and untick the box "Activate during installation" and click on Install now.
Once the installation is finished open http://localhost:30304 in your web browser and activate the Online licensing with your email and you should be able to see your licenses.