3dmax export vrscene model position error

[123456_]

I have a strange 3dmax file here, and when I use it to export vrscene and then import it into the c4d model, there will be an error in the location，I uploaded a 3dmax file

[viktor_angelov]

Hello 123456_ Thank you for reaching out.

Could you please share the exact versions of all software along the workflow ( Max, C4D, V-Ray )

Is it correct to understand that you export assets as a vrscene from this specific Max scene and when imported in C4D the issue appears?
What if you export from another Max scene?
What if you import the exported vrscene back to Max instead of C4D?
Does it appear with these specific assets only or anything you create?
When you say "error on location" do you mean the placement of the geometry or there is an issue with the file location as well?

[123456_]

Hello 123456_ Thank you for reaching out.

Could you please share the exact versions of all software along the workflow ( Max, C4D, V-Ray )

Is it correct to understand that you export assets as a vrscene from this specific Max scene and when imported in C4D the issue appears?
What if you export from another Max scene?
What if you import the exported vrscene back to Max instead of C4D?
Does it appear with these specific assets only or anything you create?
When you say "error on location" do you mean the placement of the geometry or there is an issue with the file location as well?

The max version is 2023 and the c4d version is 2024.4 and the vray version is 6.2. Generally speaking, there is no problem when importing the vrscene exported by max into c4d. However, for my max file, after importing the vrscene into c4d, the model position will move, just like the one in my picture

[123456_]

Hello 123456_ Thank you for reaching out.

Could you please share the exact versions of all software along the workflow ( Max, C4D, V-Ray )

Is it correct to understand that you export assets as a vrscene from this specific Max scene and when imported in C4D the issue appears?
What if you export from another Max scene?
What if you import the exported vrscene back to Max instead of C4D?
Does it appear with these specific assets only or anything you create?
When you say "error on location" do you mean the placement of the geometry or there is an issue with the file location as well?

I am currently uploading the problematic VRSCene and video

[viktor_angelov]

Hello 123456_ Thank you for the information. We have discussed this internally with the team. The difference come from the Pivot_Offset feature that's being exported from 3DsMax. This feature is not correctly read in Cinema which is causing the issue. We will be logging this into our system now and will take a closer look on how to avoid it in the future.

[123456_]

Hello 123456_ Thank you for the information. We have discussed this internally with the team. The difference come from the Pivot_Offset feature that's being exported from 3DsMax. This feature is not correctly read in Cinema which is causing the issue. We will be logging this into our system now and will take a closer look on how to avoid it in the future.

Okay, thank you for your answer

[viktor_angelov]

123456_ Wanted to let you know that I have logged the issue into our system [VC4D-2356] We will reach out to you if the matter is further developed.