(Resolved) VFB Crash houdini when trying to save image

[creac]

Hi,
When saving images from the VFB using save button it crashes Houdini. So the "save as" window open then freeze for a second and close Houdini.
Is there a list of tested GPU driver ? or any other advice to solve this?

Thanks

V-Ray for Houdini number:22043 hash:a9d898b from 23 Apr 2022 01:34
V-Ray Core 5.20.20 [43558fcb] from 22 Apr 2022

NVidia GeForce RTX 3070 Ti Laptop GPU version 511.37

Houdini FX Version 19.0.561

[tsvetomira.girginova]

Dear creac, hello.

This shouldn't be GPU related, but since you are asking, at https://www.chaos.com/vray-gpu the recommended GPU driver version is always updated and now is 512.59.
If this is happening in every scene (even in newly created ones), it could be an installation issue.
If it is happening in this scene only - we have to check it and try to reproduce it.

But in both cases we will recommend updating to latest nightlies as a final test.

Best regards,
TS

[creac]

Hi tsvetomira.girginova, noted. Thanks. I will install the most recent nightlies "vray_adv_52020_houdini19.0.622_3a92d76_22080" and see if it still happens. For now it happens even in a new scene.

Best,

CC

[tsvetomira.girginova]

Hi,

You mentioned 19.0.561 in your first post, now a build for 19.0.622.
Please be sure that the V-Ray build is for the exact Houdini version, as recommended.
This is very important to ensure proper work.

Check again and contact us back.
Waiting.

[creac]

Hi tsvetomira.girginova,
I just updated Houdini and Vray to the most recent version and still have the same issue. VFB closes Houdini when trying to save rendered image. It happens with any scene.

Houdini 19.0.622
V-Ray for Houdini number:22080 hash:3a92d76 from 16 Jun 2022 01:32
V-Ray Core 5.20.20 [b929ba03] from 8 Jun 2022
Windows 11 up to date

[tsvetomira.girginova]

Hi, creac.
This should be investigated live, I will contact you now to arrange a TeamViewer session.

Thanks for the details.

[creac]

Hi tsvetomira.girginova , I can read the private chat but can't reply.. there is an error message.. I am available now for a teamviewer

[tsvetomira.girginova]

This is strange, but we could see it too.
Please check your e-mail now.

[tsvetomira.girginova]

To share with the community - the issue was solved by performing Cumulative Updates for Windows 11, version 22H2.
So, it was connected to OS.

Thank you all for the collaboration.