Mac OSX version : Could not obtain a license by Backburner.

[isoparmesan]

Ok, I got a response from support that said to make a .plist file in /Library/LaunchDaemons that points to the /usr/share/ChaosGroup. I'm unclear on whether this is needed in addition to editing /etc/profile, but I have both at this point and now it works.

I did have to manually set the permissions/owner/group for the .plist files and then restart.

contents of .plist file should be

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<!-- This file was generated by the CHAOS GROUP installer. Please do NOT edit the file by yourself. -->
<plist version="1.0">
        <dict>
                <key>Label</key>
                <string>setenv.chaos_group.VRAY_AUTH_CLIENT_FILE_PATH</string>
                <key>ProgramArguments</key>
                <array>
                        <string>/bin/launchctl</string>
                        <string>setenv</string>
                        <string>VRAY_AUTH_CLIENT_FILE_PATH</string>
                        <string>/usr/share/ChaosGroup</string>
                </array>
                <key>RunAtLoad</key>
                <true/>
                <key>ServiceIPC</key>
                <false/>
        </dict>
</plist>

edit: if you have to do this and you aren't sure how to edit file permissions, there are two commands you need.

sudo chown root:wheel /Library/LaunchDaemons/*plist file you created*
sudo chmod 644 /Library/LaunchDaemons/*plist file you created*