Vray RT engine problems with Maya 2013 (#2)

[WHITE_ENRIQUE]

I am using Maya 2013 with the latest update for VRay/Maya.
The Vray RT fail to update and crashes. I'm attaching the RT dump file for it.
This problem is taking place with ever scene. This is not the first time it happen. On 02/12/2013 Chaos Tech Support failed to generate the problem. Let's hope this helps clarify the matter.

Please help.
The following is the VRay window result:

[2013/Mar/6|22:08:46] Reading configuration from "C:\Program Files\Autodesk\Maya
2013\vray\bin\/vrayconfig.xml"
[2013/Mar/6|22:08:46] ===============================================
[2013/Mar/6|22:08:46] V-Ray Standalone EDU, version 2.20.01 for x64
[2013/Mar/6|22:08:46] Copyright (C) 2000-2010 Chaos Group Ltd. All rights reserv
ed.
[2013/Mar/6|22:08:46] Use -credits option for additional third-party copyright n
otices.
[2013/Mar/6|22:08:46]
[2013/Mar/6|22:08:46] Build from May 11 2012, 02:28:53
[2013/Mar/6|22:08:46] Compiled with Intel C++ compiler, version 12
[2013/Mar/6|22:08:46] Operating system is Microsoft(tm) Windows(tm), version 6.0
, Service Pack 2
[2013/Mar/6|22:08:46]
[2013/Mar/6|22:08:46] V-Ray core version is 2.00.01
[2013/Mar/6|22:08:46] ===============================================
[2013/Mar/6|22:08:46]
[2013/Mar/6|22:08:46] Loading plugins from "C:\Program Files\Autodesk\Maya2013/v
ray/vrayplugins/vray_*.dll"
[2013/Mar/6|22:08:47] 104 plugin(s) loaded successfully
[2013/Mar/6|22:08:47] Finished loading plugins.
[2013/Mar/6|22:08:47] Entering server mode - waiting for render requests on port
20207. Press Ctrl+C to exit.
[2013/Mar/6|22:08:47] Starting DR session from 127.0.0.1
[2013/Mar/6|22:08:47] Receiving DR scene from 127.0.0.1
[2013/Mar/6|22:08:47] Reading scene file "C:\Users\ESWHIT~1\AppData\Local\Temp\v
rscene.txt"
[2013/Mar/6|22:08:47] C:\Users\ESWHIT~1\AppData\Local\Temp\vrscene.txt: done [ 0
h 0m 0.0s]
[2013/Mar/6|22:08:47] Scene file parsed successfully in 0.2 s.
[2013/Mar/6|22:08:47] Scene created successfully.
[2013/Mar/6|22:08:47] Objects in scene: 0
[2013/Mar/6|22:08:47] Starting render sequence.
[2013/Mar/6|22:08:47] Preparing renderer...
[2013/Mar/6|22:08:47] Preparing scene for rendering...: done [ 0h 0m 0.0s]

[2013/Mar/6|22:08:47] ========================
[2013/Mar/6|22:08:47] Starting frame 16.
[2013/Mar/6|22:08:47] warning: Camera FOV is too small, possible round-off error
s.
[2013/Mar/6|22:08:47] Preparing scene for frame...: done [ 0h 0m 0.0s]

[2013/Mar/6|22:08:47] Compiling geometry...: done [ 0h 0m 0.0s]

[2013/Mar/6|22:08:47] warning: Scene is empty.
[2013/Mar/6|22:08:48] Running RTEngine
[2013/Mar/6|22:08:48] Number of raycasts: 0
[2013/Mar/6|22:08:48] Camera rays: 0
[2013/Mar/6|22:08:48] Shadow rays: 0
[2013/Mar/6|22:08:48] GI rays: 0
[2013/Mar/6|22:08:48] Reflection rays: 0
[2013/Mar/6|22:08:48] Refraction rays: 0
[2013/Mar/6|22:08:48] Unshaded rays: 0
[2013/Mar/6|22:08:48] Number of intersectable primitives: 0
[2013/Mar/6|22:08:48] SD triangles: 0
[2013/Mar/6|22:08:48] MB triangles: 0
[2013/Mar/6|22:08:48] Static primitives: 0
[2013/Mar/6|22:08:48] Moving primitives: 0
[2013/Mar/6|22:08:48] Infinite primitives: 0
[2013/Mar/6|22:08:53] Scene constructed in 5.4 seconds
[2013/Mar/6|22:08:53] Preparing renderer...
[2013/Mar/6|22:08:53] Creating texture cache with size 0 MB0h 0m 0.0s est]
[2013/Mar/6|22:08:53] Creating bitmap manager
[2013/Mar/6|22:08:53] Preparing scene for rendering...: done [ 0h 0m 0.0s]

[2013/Mar/6|22:08:53] Mesh file "C:/Users/eswhite01/Documents/3D_Projects/team_p
roject/vehicle/renderData/vray/rivet.vrmesh" linked successfully.
[2013/Mar/6|22:08:53] Preparing scene for frame...: done [ 0h 0m 0.1s]

[2013/Mar/6|22:08:53] Compiling geometry...: done [ 0h 0m 0.2s]

[2013/Mar/6|22:08:54] Preparing ray server...: done [ 0h 0m 0.4s]

[2013/Mar/6|22:08:54] SDTree statistics:
[2013/Mar/6|22:08:54] Total number of faces stored: 1116836
[2013/Mar/6|22:08:54] Max tree depth: 45
[2013/Mar/6|22:08:54] Average tree depth: 21.0862
[2013/Mar/6|22:08:54] Number of tree nodes: 582619
[2013/Mar/6|22:08:54] Number of tree faces: 3387732
[2013/Mar/6|22:08:54] Number of tree leafs: 221656
[2013/Mar/6|22:08:54] Average faces/leaf: 15.2837
[2013/Mar/6|22:08:54] Memory usage: 111.91 MB
[2013/Mar/6|22:08:55] Bitmap file "C:/Users/eswhite01/Documents/3D_Projects/team
_project/vehicle/source images/road_normals01.tif" loaded.
[2013/Mar/6|22:08:55] Bitmap file "C:/Users/eswhite01/Documents/3D_Projects/team
_project/vehicle/truck16-files/Default Material_Flattened_Diffuse.png" loaded.
Recompiling geometry660
[2013/Mar/6|22:09:35] Compiling geometry...: done [ 0h 0m 0.2s]

[2013/Mar/6|22:09:35] Preparing ray server...: done [ 0h 0m 0.3s]

[2013/Mar/6|22:09:35] SDTree statistics:
[2013/Mar/6|22:09:35] Total number of faces stored: 1116836
[2013/Mar/6|22:09:35] Max tree depth: 45
[2013/Mar/6|22:09:35] Average tree depth: 21.0862
[2013/Mar/6|22:09:35] Number of tree nodes: 582619
[2013/Mar/6|22:09:35] Number of tree faces: 3387732
[2013/Mar/6|22:09:35] Number of tree leafs: 221656
[2013/Mar/6|22:09:35] Average faces/leaf: 15.2837
[2013/Mar/6|22:09:35] Memory usage: 111.91 MB
Rebuilding direct light manager
Writing crash dump to "C:\Users\ESWHIT~1\AppData\Local\Temp\VRay.dmp "
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
Unhandled exception occured, will exit render loop
[2013/Mar/6|22:09:37] Closing RTEngine
[2013/Mar/6|22:09:37] Max. Mpaths per second: 0.000000
[2013/Mar/6|22:09:37] Sampling level reached: 0 samples per pixel
[2013/Mar/6|22:09:37] Number of raycasts: 39284
[2013/Mar/6|22:09:37] Camera rays: 0
[2013/Mar/6|22:09:37] Shadow rays: 0
[2013/Mar/6|22:09:37] GI rays: 0
[2013/Mar/6|22:09:37] Reflection rays: 0
[2013/Mar/6|22:09:37] Refraction rays: 0
[2013/Mar/6|22:09:37] Unshaded rays: 0
[2013/Mar/6|22:09:37] Number of intersectable primitives: 0
[2013/Mar/6|22:09:37] SD triangles: 0
[2013/Mar/6|22:09:37] MB triangles: 0
[2013/Mar/6|22:09:37] Static primitives: 0
[2013/Mar/6|22:09:37] Moving primitives: 0
[2013/Mar/6|22:09:37] Infinite primitives: 0
[2013/Mar/6|22:10:22] Bitmap file "C:/Users/eswhite01/Documents/3D_Projects/team
_project/vehicle/truck16-files/Default Material_Flattened_Diffuse.png" unloaded.

[2013/Mar/6|22:10:22] Bitmap file "C:/Users/eswhite01/Documents/3D_Projects/team
_project/vehicle/source images/road_normals01.tif" unloaded.
[2013/Mar/6|22:10:22] Cleaning up texture cache
[2013/Mar/6|22:10:22] Cleaning up bitmap manager
[2013/Mar/6|22:10:22] Closing DR session from 127.0.0.1.

[vlado]

Nope, doesn't really help much unfortunately. I will see if I can get the reproduction steps from the support guys.

In the meantime, a lot of RT issues are fixed in the nightly builds; it might be worth checking them out.

Best regards,
Vlado

[Svetlozar Draganov]

Hello WHITE_ENRIQUE

Since we couldn't identify what cause this crash from the log file you have posted , we need to look what is happening from first hand.
Please send an email to : support@chaosgroup.com , in order to arrange remote session with you.
It would be easier for us if you add "remote session" in the subject of the mail - and a link to this thread.

We are looking forward to hearing from you.