VRAY RT Crashes Maya 2015 on activation

[Hoovdini]

Hi, I have Maya 2015 SP6, Windows 7 64bit, GTX 690 card, and 24GB ram. I can't see any materials in the swatches when I click for a new VR material, even though my license server is running, and I've got the dongle in the machine's usb port. And if I try to load VRAY RT, I get a fatal error each time, regardless of whether it's set to CPU, OpenCL, or CUDA.

My 3.0 licenses are working, and the license server starts and runs as normal. The crash using VRAY RT occurs even if it's just a simply poly sphere in the scene with no maps (so it's not a low memory issue).

Any ideas why this is happening? It was working fine before.

[t.petrov]

Is normal rendering working correctly?
Are you sure you've not disabled the rendering of swatches (there two or three different ways to do it)?

Have you checked the status of you license server? Is somebody connecting to it?

[Hoovdini]

No, normal VRAY rendering is also not working. I get a blank screen when rendering, and nothing when using IPR either.

I just installed the latest nightly build to see if that fixed anything, and it did not. I've got "always render this swatch" checked on the VRAY material node, where is the other place to check?

My license is working correctly and I'm on my own home network so no one else is connecting.

Interestingly though, when I launch the license server I get no errors, but then I start maya, try to start a scene with the VRAY materials, and when I go to my "localhost" in the browser, it says I have an interface license for 3.0, but 0 are engaged, and 1 is free (render licenses are all 10 free).

So it's almost like the license server and VRAY are not communicating? I installed the latest license server but it didn't help.

When maya starts up or renders, the output window shows that VRAY loaded, but there just isn't any output in renders or the swatches.

[yolov]

The interface license should be engaged only when Maya is exporting the scene to be rendered with VRay.
To disable swatches, you can go to Window > Rendering editors > V-Ray and disable the option there.

When Maya starts up and loads VRay, can you check what is printed in the Maya output window and copy it here? It would be useful to see all the messages in the output.
Are there any errors in the script editor? (make sure you have disabled the option to "suppress errors" in the script editor).

[Hoovdini]

Here's what the output reads. I have swatches enabled, but no swatch appears - just a black square.


Initialized VP2.0 renderer {
Version : 5.3.2.800. Feature Level 4.
Adapter : NVIDIA GeForce GTX 690
Vendor ID: 4318. Device ID : 4488
Driver : nvoglv64.dll:9.18.13.5012.
API : OpenGL V.2.
Max texture size : 16384 * 16384.
Max tex coords : 8
Shader versions supported (Vertex: 4, Geometry: 4, Pixel 4).
Shader compiler profile : (Best card profile)
Active stereo support available : 0
GPU Memory Limit : 2048 MB.
CPU Memory Limit: 23338.8 MB.
}
mental ray for Maya 2015
mental ray: version 3.12.1.18, Jul 30 2014, revision 224509
[2015/May/8|13:29:03] V-Ray: V-Ray for Maya version 3.00.01, revision 25693 from May 7 2015, 03:49:43
[2015/May/8|13:29:03] V-Ray: V-Ray core version is 3.05.07
[2015/May/8|13:29:16] V-Ray: Registered dynamic node vrayMultiProjection (id: 1115335/0x001104C7)
[2015/May/8|13:29:16] V-Ray: Registered dynamic node VRayCurvature (id: 201308280/0x0BFFB87
[2015/May/8|13:29:16] V-Ray: Registered dynamic node VRaySkinMtl (id: 1115348/0x001104D4)
[2015/May/8|13:29:16] V-Ray: Registered dynamic node VRayPointParticleMtl (id: 1115353/0x001104D9)

[yolov]

Everything seems fine here. Is there anything in the Maya script editor?

[Hoovdini]

Well here's what's in the script editor:

file -f -new;
// Warning: file: C:/Program Files/Autodesk/Maya2015/scripts/startup/rememberViewportSettings.mel line 43: Active stereo does not work with Aero enabled. Active stereo has been disabled. //
// untitled //
commandPort -securityWarning -name commandportDefault;
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// Error: line 1: The renderer vray is not registered yet. //
// mental ray for Maya 2015
// Mental ray for Maya: using startup file C:/Program Files/Autodesk/mentalrayForMaya2015//maya.rayrc.
// mental ray for Maya: setup
// mental ray for Maya: initialize
// mental ray for Maya: register extensions
// mental ray Node Factory: loaded
// mental ray for Maya: successfully registered
// mental ray for Maya: loading startup file: C:/Program Files/Autodesk/mentalrayForMaya2015//maya.rayrc
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/abcimport.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/abcimport.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/AdskShaderSDKWrappers.mi
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/architectural.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/architectural.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/base.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/base.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/basehair.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/basehair.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/bifrostMR.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/bifrostMR.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/bifrostphenMR.mi
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/builtin_bsdf.mi
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/builtin_object_light.mi
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/contour.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/contour.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/layering.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/layering.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/layering_phen.mi
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/mrptex.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/mrptex.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/paint.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/paint.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/physics.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/physics.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/production.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/production.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/subsurface.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/subsurface.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/surfaceSampler.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/surfaceSampler.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/userdata.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/userdata.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/useribl.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/useribl.dll
// generating Maya nodes...
// parsing C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/include/xgenMR.mi
// loading C:/Program Files/Autodesk/mentalrayForMaya2015/shaders/xgenMR.dll
// generating Maya nodes...
// AbcExport v1.0 using Alembic 1.5.4 (built May 8 2014 13:47:10)
// Initializing V-Ray for Maya

// Warning: file: C:\Users\Matt Hoover\Documents\maya\2015-x64\prefs\filePathEditorRegistryPrefs.mel line 5: filePathEditor: Attribute 'dx11Shader.shader' is invalid or is not designated 'usedAsFilename'. //
updateRenderOverride;
// OctaneRender v. 2.11.1 - 5.6
// Octane data types are registered...
// Octane nodes are registered...
// Octane settings store is registered...
// Octane settings instance is created...
// Octane camera is registered...
// Octane tool shelf commands are registered...
// Octane scene translator is registered...
// Octane alembic translator is registered...
// Error: Error getting OctaneLive ID //
// Error: Error getting OctaneLive password //
// Starting Octane engine...
// Octane plugin is activated.
updateRendererUI;
// Octane UI is registered...
// ...done in 0 min. 1 sec.
// Warning: file: C:/Program Files/Autodesk/Maya2015/scripts/startup/autoLoadPlugin.mel line 46: Loading plug-in "OctanePlugin" has resulted in changes to the scene that may need to be saved. //
// AbcBullet v1.0 using Alembic 1.5.4 (built May 8 2014 13:47:10)
// AbcImport v1.0 using Alembic 1.5.4 (built May 8 2014 13:47:10)
updateRendererUI;
loaded C:/Program Files/Autodesk/Maya2015/plug-ins/xgen/presets/plugins/vrscene_xgen_ui
updateRendererUI;

[tashko.zashev]

Hi,

It looks like a license problem to me.
Would it be possible to create a ticket in our system for this issue (email us at support@chaosgroup.com)?

Then we can proceed to remote session and troubleshoot further