Problem submitting job to Deadline

[emartin8907]

Hi,

Having some strangeness with submitting jobs to deadline. All the sudden anytime I add multi mattes the job hangs at 90 something percent, everytime. I have tested this on different scenes even a test scene with a sphere. At first I thought it was a deadline issue but I just did a remote viewing session with them and they think it's either Vray or Maya.

I am going to re install Maya right now but in meantime has anyone experienced something like this?

I used to render jobs with multi mattes all the time I don't know it's suddenly a problem I have been running vray 3.1 since it's release and have done no nightly updates.

[Morbid Angel]

hmm I use deadline all the time, with multimattes or whatever other pass its not a problem. Are you adding it to the scene while its rendering?

[emartin8907]

i made a test scene without multi mattes and it submits just fine. as soon as i add a multi matte it hangs and i have to force close it through task manager. when i save the scene with a multi matte, it wont submit. but as soon as i remove the multi matte it submits.

just reinstalled maya and am still having this problem. guess i can try vray next. very strange because i was submitting jobs with multi mattes just last week with no problem and nothings been updated or anything so i don't know what the heck is going on.

in the script editor there are no errors or anything, deadline when their support remoted in told me there were no clues whatsoever as to why this is happening.

[Morbid Angel]

curious are you using separate to folders option in vray elements?

[emartin8907]

Nope not using separate to folders.

Just tried turning it on and it still hangs.

[Morbid Angel]

I doubt its an issue with vray or maya. You are using latest deadline I assume? Have you tried rebuilding your submission script? Also, this might sound a bit crazy, but occasionally I do have to reinstall deadline repository, as some times something goes corrupt and then the entire deadline stops working.

[emartin8907]

Had my IT guy re install the repository and it seems to be working now! You are the man Dmitry thank you again!

[Morbid Angel]

nice. It really gets to me that deadline does it. I've must have reinstalled repo like 4-5 times over past few years. Not a total fail but pain in the ass non the less! Hope it works for ya from now on!