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Vray 3.3 in Maya 2016 sp5, Mac 10.11.3.....CRASH on ANY render

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  • Vray 3.3 in Maya 2016 sp5, Mac 10.11.3.....CRASH on ANY render

    open and old scene, with DR hit, render.....Crash
    open and old scene, turn DR off, hit render.....Crash
    Create a new scene, , hit render,.....Crash
    one sphere , one polygon floor, 2 vray lights, hit render.....Crash

    License statice says everything is running.

    any other Mac users out there get 3.3 running?

  • #2
    Hi,

    This is very weird situation. We did a couple of tests using the same software configurations but can't reproduce the rendering crash. Would you please try to uninstall V-Ray and then to install it again?
    Can you create a ticket in our system about this problem ?

    Is that Maya with EXT 1 ?
    Last edited by tashko.zashev; 07-03-2016, 06:46 AM.
    Tashko Zashev | chaos.com
    Chaos Support Representative | contact us

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    • #3
      I've reinstalled Vray and the VRLserver 3-4 times. Maya still dumps 2-3 seconds after I hit the render button.

      I'm running Maya 2016 Service Pack 5.

      I have already send and email to support. So any other Mac users have any tips I would really appreciate it.

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      • #4
        Is this Maya 2016 SP5 or Maya 2016 Ext 1 + SP 5?
        Alex Yolov
        Product Manager
        V-Ray for Maya, Chaos Player
        www.chaos.com

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        • #5
          Originally i was running Maya 2016 SP 5

          Since then, I downloaded Maya 2016 Extention 1 + SP 5

          Bother versions Crashed on me.

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          • #6
            I think my issue is solved.

            - I uninstalled VRLserver
            - I uninstalled Vray
            - I uninstalled Maya
            - restarted my system
            - Installed a fresh "Maya 2016 Extention 1 +SP 5"
            - ran Maya testing install
            - Installed Vray
            - Installed VRLserver

            Once I checked the License was installed and running correctly, I launched Maya and Vray rendered with out a hitch.

            Im not sure why it worked but it did. I have installed both Maya and Vray 2-3 times each in the last 24 hours but this time it worked. I think the key is to uninstall EVERYTHING first and then reinstall fresh.

            and BTW WOW 3.3 is clean and FAST on default settings... I am drooling!

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            • #7
              Hi Ryan,
              That's great news. I'm not sure what exactly was wrong but glad to hear that you managed to find a way to fix it. We are going to close the ticket you have created about this issue in our system.
              Tashko Zashev | chaos.com
              Chaos Support Representative | contact us

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