Problem with batch render, vray 3.40.02

[clabbster]

Hi,

We have problems rendering on the farm, after alot of troubeshooting we think it has to do with wich graphics card installed on the machines, computers with nvidia cards installed works fine, but render machines with other lowprice cards crashes.

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On a working machine the log says:

R 11| [2016/Jun/20|11:39:29] V-Ray: Finished loading plugins.
R 12| Initialized VP2.0 renderer {
R 13| Version : 4.0.10.3303. Feature Level 4.
R 14| Device : RDPDD Chained DD
R 15| Driver : nvoglv64.dll:9.18.13.4052.
R 16| API : OpenGL V.2.
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The crash log:

[2016/Jun/20|11:17:46] V-Ray: V-Ray for Maya version 3.40.02 from Jun 14 2016, 21:33:53
R 8| [2016/Jun/20|11:17:46] V-Ray: V-Ray core version is 3.25.01
R 9| [2016/Jun/20|11:17:47] V-Ray: Loading plugins from ".......\render_apps\renderer_exe\maya\win_x64\vra y2014\vrayplugins/vray_*.dll"
R 10| [2016/Jun/20|11:17:50] V-Ray: 76 plugin(s) loaded successfully
R 11| [2016/Jun/20|11:17:50] V-Ray: Finished loading plugins.
R 12| Fatal Error. Attempting t
R 13| >"C:\Program Files (x86)\rrService\lc64\rrCheckexitcode.exe" -1073741819 0 0 25
R 14| ++++++++++++++++++++++++++++++++++++++++++++++++++ +++++++++++++++++++++++++++++++++++++++++++++
R 15| +++++++++++++++++++++++++++06.20. 11:17.54 Render Executable done +++++++++++++++++++++++++++++++++++
R 16| ++++++++++++++++++++ Royal Render checks the return code of the executable ++++++++++++++++++++
R 17| ++++ Executable returned -1073741819 (0x c0000005) as exit code for frame 25.
R 18| Error: Renderer or plugin contains a bug. Crash was caused by a NULL pointer memory access.
R 19| ++++ Executable crashed

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[yolov]

Can you tell us what cards exactly have worked for you and what cards have not? It would probably be good to know the driver versions that you've installed.
Is this with any scene? In case it's a specific scene - can you forward it to us so we can run some tests?
From the log I can see that this is on Maya 2014, is that correct?

[clabbster]

We don´t know for shure it has to do with the graphics card but we think so, because when it works it loads nvoglv64.dll wich seems to be a graphic card driver.
We use maya 2014, win7/10, Royal render as distributor
It happens with all our scenes, even a fresh empty one.
We made that conclusion becuase it seems to work on all our workstations, wich have better graphics cards,


Graphics card on working machines:
Nvidia Quadro K2200
GeForce gtx 950
GeForce GTX 970

Graphics card on NOT working machines:
matrox G200eR
standard VGA graphics adapter
nvidia geforce 8400 GS
nvidia quadro 600
nvidia nvs 300

[yolov]

We have a way of reproducing this already and we've logged this to our bug-tracker, so we'll try and fix it. I'll let you know once there's been any progress on this.

[clabbster]

Any updates?

[yolov]

We have a fix that's available in the nightlies and also in the stable nightlies, so if you have access to those, you can download a build and test it out. The fix will be included in the next release as well.