Render settings not loading.

[alperenozgur]

hi, firstly whenever i open maya and click render settings button the common tab shows up completely empty. and after i jump to another tab and come back to common tab it works no matter which renderer i choose vray or arnold doesnt matter. and my main problem is after i save render settings it wont load! again thats effecting both vray and arnold. it was working before vray started to use .json format but arnold was always like that before since it was already using .json. and here is the script editor errors when i try to load vray render settings..

tryed to deleteing a "maya" folder at documents for reset and it opens up with arnold as default and common tab appears with no problem but when i load vray from plugings window and press render settings this is the what script editor is saying..

onSetCurrentLayout "Maya Classic";
// Warning: int $state = !($state);
//
// Warning: "C:/ProgramData/Autodesk/ApplicationPlugins/MayaBonusTools/Contents/scripts-2016/bonusToolsMenu.mel" line 1837.24 : Redeclaration of variable "$state" shadows previous declaration at line 1836. Previous value will be overwritten by explicit initializer. //
file -f -new;
preferredRenderer -makeCurrent;
// Warning: file: C:/Program Files/Autodesk/Maya2017/scripts/startup/rememberViewportSettings.mel line 29: Active stereo does not work with Aero enabled. Active stereo has been disabled. //
// untitled //
commandPort -securityWarning -name commandportDefault;
// AbcExport v1.0 using Alembic 1.5.8 (built Dec 24 2015 17:28:19)
// AbcImport v1.0 using Alembic 1.5.8 (built Dec 24 2015 17:28:19)
# pymel.core : Updating pymel with pre-loaded plugins: mayaHIK, GamePipeline, CloudImportExport, tiffFloatReader, bifrostvisplugin, ikSpringSolver, ik2Bsolver, xgenToolkit, AbcExport, retargeterNodes, gameFbxExporter, VectorRender, OpenEXRLoader, lookdevKit, Unfold3D, Type, mayaCharacterization, modelingToolkit, MayaMuscle, rotateHelper, matrixNodes, AbcImport, deformerEvaluator, autoLoader, sceneAssembly, gpuCache, Substance, OneClick, shaderFXPlugin, bifrostshellnode, renderSetup, GPUBuiltInDeformer, ArubaTessellator, quatNodes, fbxmaya
evalDeferred "shaderBallRendererMenuUpdate";
import arnold
// Successfully imported python module 'arnold'
import mtoa
// Successfully imported python module 'mtoa'
import mtoa.cmds.registerArnoldRenderer;mtoa.cmds.registe rArnoldRenderer.registerArnoldRenderer()
Maya 2017 importing module pymel 1.0.9 (C:\Program Files\Autodesk\Maya2017\Python\lib\site-packages\pymel\__init__.py)
// Successfully registered renderer 'arnold'
// Warning: file: C:/Program Files/Autodesk/Maya2017/scripts/startup/autoLoadPlugin.mel line 32: Loading plug-in "mtoa" has resulted in changes to the scene that may need to be saved. //
updateRendererUI;
updateRendererUI;
addOneTabToGlobalsWindow("arnold", "Common", "createArnoldRendererCommonGlobalsTab");
addOneTabToGlobalsWindow("arnold", "Arnold Renderer", "createArnoldRendererGlobalsTab");
addOneTabToGlobalsWindow("arnold", "System", "createArnoldRendererSystemTab");
addOneTabToGlobalsWindow("arnold", "AOVs", "createArnoldAOVTab");
addOneTabToGlobalsWindow("arnold", "Diagnostics", "createArnoldRendererDiagnosticsTab");
// Initializing V-Ray for Maya

evalDeferred "shaderBallRendererMenuUpdate";
// Warning: line 1: };
//
// Warning: line 1: "C:/Program Files/Autodesk/Maya2017/scripts/others/imageFormats.mel" line 65.2 : Global variable is already initialized; this occurrence is ignored. //
updateRenderOverride;
updateRendererUI;
// Error: file: C:/Program Files/Autodesk/Maya2017/scripts/others/createMayaSoftwareCommonGlobalsTab.mel line 995: Object 'renderGlobalsEncoding' not found. //
addOneTabToGlobalsWindow("vray", "Common", "vrayCreateVRayCommonGlobalsTab");
addOneTabToGlobalsWindow("vray", "VRay", "vrayCreateVRayGlobalsTab");
addOneTabToGlobalsWindow("vray", "GI", "vrayCreateIndirectIlluminationTab");
addOneTabToGlobalsWindow("vray", "Settings", "vrayCreateSettingsTab");
addOneTabToGlobalsWindow("vray", "Overrides", "vrayCreateOverridesTab");
addOneTabToGlobalsWindow("vray", "Render Elements", "vrayCreateRenderElementsTab");
addOneTabToGlobalsWindow("vray", "IPR", "vrayCreateRTTab");
// Error: file: C:/Program Files/Autodesk/Maya2017/scripts/others/createMayaSoftwareCommonGlobalsTab.mel line 36: setParent: Object 'commonTabColumn' not found. //

i dont know any scripting so have no idea whats its saying


second edit: it's also happening when i check auto-load for vray and vray for xgen at plugins and save preferences and restart. it's something about vray plugin loading i guess.. because if i dont load or auto-load vray common tab appears as usual and arnold preset save-load works.

[Svetlozar Draganov]

This usually happens if V-Ray is installed on non-default location.
Would you please confirm whether V-Ray is installed via the normal installer or from .zip file?

[alperenozgur]

This usually happens if V-Ray is installed on non-default location.
Would you please confirm whether V-Ray is installed via the normal installer or from .zip file?

vray directory: C:\Program Files\Chaos Group\V-Ray\Maya 2017 for x64
maya directory: C:\Program Files\Autodesk\Maya2017
vray settings directory: C:\Users\Alperen\Documents\maya\Presets

all is default i think right?

[yolov]

Can you tell us the exact build number of V-Ray? It's printed in the Maya output window right after V-Ray is loaded.
It should read something like this:

[2016/Sep/29|14:35:38] V-Ray: V-Ray for Maya version 3.45.01, revision 26957 from Sep 28 2016, 08:49:15
[2016/Sep/29|14:35:38] V-Ray: V-Ray core version is 3.25.01
[2016/Sep/29|14:35:39] V-Ray: Loading plugins from "C:\Program Files\Autodesk\Maya2017\vray/vrayplugins/vray_*.dll"

[alperenozgur]

Can you tell us the exact build number of V-Ray? It's printed in the Maya output window right after V-Ray is loaded.
It should read something like this:

[2016/Sep/29|14:35:38] V-Ray: V-Ray for Maya version 3.45.01, revision 26957 from Sep 28 2016, 08:49:15
[2016/Sep/29|14:35:38] V-Ray: V-Ray core version is 3.25.01
[2016/Sep/29|14:35:39] V-Ray: Loading plugins from "C:\Program Files\Autodesk\Maya2017\vray/vrayplugins/vray_*.dll"

2016/Sep/29|19:26:36] V-Ray: V-Ray for Maya version 3.40.04 EDU from Aug 18 2016, 22:00:35
[2016/Sep/29|19:26:36] V-Ray: V-Ray core version is 3.25.01
[2016/Sep/29|19:26:36] V-Ray: Loading plugins from "C:\Program Files\Autodesk\Maya2017\vray/vrayplugins/vray_*.dll"

[alexanderdespotov]

This is problem caused by Autodesk, and it's reported to them. We have workaround for it, but looks like something went wrong with your installation.
Could you please provide us with your ...\Autodesk\Maya2017\scripts\others\unifiedRender GlobalsWindow.mel ?

[alperenozgur]

This is problem caused by Autodesk, and it's reported to them. We have workaround for it, but looks like something went wrong with your installation.
Could you please provide us with your ...\Autodesk\Maya2017\scripts\others\unifiedRender GlobalsWindow.mel ?

there is two of them but forum's attachment button says invalid file format. i tried zip too.

[alexanderdespotov]

Usually zips are uploadable. Although if you still can't, send it to alexander.despotov@chaosgroup.com.

[alperenozgur]

Usually zips are uploadable. Although if you still can't, send it to alexander.despotov@chaosgroup.com.

ok i sent it

[alexanderdespotov]

Can you try to reinstall V-Ray, and check if there are any errors during installation ? If everything is ok during installation your render settings should be fine.