License Error

[esconnell]

Hi I am just starting to work with VRay for Modo and I am getting an error -197 when I try to render. Thelicense server shows that the license is free and when I disable my network I get an error -200 so I know that it is contacting the license server but there is something wrong aside from that. For any CG support, my account is ellery_connell. Thanks for any help from support or anyone else who has seen this.

Cheers!

- Ellery

[boyan]

Welcome aboard Ellery,

Hope to see some tutorials about the V-Ray for MODO from you soon. Well, if you still have a problem with a license server, check this: https://forums.chaosgroup.com/showth...ighlight=boyan
If this not helps you please let me know, ASAP.
Best Regards,

[esconnell]

Thank you for the reply, Boyan. I looked through the thread andthe associated links but could not find anything that has fixed my issue. I have a temp license on a separate account and if I log in there it works fine but if I log out and into the one with the purchased license I still get the -197 error.

Tutorials are definitely on my to-do list

- Ellery

[boyan]

Hey Ellery,

Thank's for the reply. Can you send an e-mail to support[at]chaosgroup.com. ?

Best Regards,

[vladimir.nedev]

Hi I am just starting to work with VRay for Modo and I am getting an error -197 when I try to render.

This error code ( -197 ) means that you don't have a license for the product.
Support should help you resolve this issue, maybe some confusion with the account names.

Greetings,
Vladimir Nedev

[Ungifted]

Whoa, great, i had the same -197 error.
And I lost the whole afternoon with re-installs, trying nightly builds, repairing system rights and questioning why it was running perfectly this morning right after purchase.
I'm very excited how long it takes the support to reply.

Cheers from Hamburg, Germany
Bianca