Can't open Vray Resolution Window

[Kraig_Cline]

I just recently updated to V-Ray 3.73. Now I can't open the Resolution Window, this is a massive issue that renders V-Ray useless to us.

[Ana Lyubenova]

Are you using 2 monitors?

[Kraig_Cline]

I am, however it is not hiding behind anything. I can get it to show up if I keep closing and opening Revit til it finally shows. The window shows up in my taskbar, but it will never show up on screen.

[Ana Lyubenova]

Do both your monitors have different resolution?

[Kraig_Cline]

No ma'am. My primary monitor is a 2k resolution monitor.

[Ana Lyubenova]

Is it the one where you open Revit at?

[Ana Lyubenova]

Here is what to do: move the entire Revit window to monitor 2, close Revit, re-open it, try opening the Resolution window and let me know the result.

[Kraig_Cline]

Hmm, yea it opens up without issue on the standard (1920x1080) resolution monitor.

[Ana Lyubenova]

This issue occurs when both your monitors have different resolutions.

[Kraig_Cline]

Thank you.