"No access to the download directory" Revit Chaos Cosmos

[joseantonio_gonzalezrevilla]

Hey friends I have an issue related to the new Chaos Cosmos on Revit, when I try to download a 3D model from Chaos Cosmos it appears a message that said "No access to the download directory" and I don't really know what to do?! I'm new to using VRay for Revit. Can someone help me, please?!

[tsvetomira.girginova]

Dear joseantonio_gonzalezrevilla, hello.

To be sure that the installation was successful, perform a re-install by doing this with closed Revit:

• uninstall Chaos Cosmos from C:\Program Files\Chaos Group\Chaos Cosmos\uninstall
• uninstall V-Ray for Revit from C:\Program Files\Chaos Group\V-Ray\V-Ray for Revit\uninstall
• download the latest version from here

Thereafter check which folder is set up here > visual example
If there isn't an indicated folder (the field is empty), create a folder on your computer where you want to store the Cosmos models and paste the folder path.
Then apply the new folder, restart Revit and try to add a Cosmos model again.

If something doesn't come up as expected or you are experiencing difficulties, we are here to help and provide you live support via TeamViewer.
Waiting for your answer.

Best regards,
TS

[joseantonio_gonzalezrevilla]

Thank you Tsvetomira Girginova problem resolved, you're the best!

[tsvetomira.girginova]

Made my day. Thank you too!

Glad that could help.

Enjoy V-Ray : )