Unable to Obtain License

[Kraig_Cline]

Out of nowhere I can no longer use V-Ray. I get an error that I can't obtain the server then sent to download the new License Server. When I try, the download errors out. Is this a bug? Is there a way around it?

[ivan.slavchev]

Does the installation finishes if you click on the "Ignore" button?

[Kraig_Cline]

Yes it would finish. The problem however is my subscription ran out and didn't realize. I'm having other issues now with my V-Ray trying to authenticate from the wrong account.

[ivan.slavchev]

It's best to send us an e-mail at support@chaosgroup.com about that.

[Kraig_Cline]

Thank you Ivan, this was solved by support and all is well!