Rhino unstable after upgrading to Next Upgrade 2

[nachetz]

Two days ago i upgraded from Vray 3.6.03 to Vray Next Upgrade… what a mess!

Rhino has become unstable, it freezes even with 2Mb files.
It’s impossible to work this way…
I also tried a Vray & License Server clean install.

Rhino 6, drivers, etc are all up to date.

If i uninstall Vray Rhino works great. If I install Vray 3.6.03 it works great.

Anyone else is having problems?

Thanks

[Micha]

Could it be a GPU driver issue?

(VfR Next works very stable here and I hope a solution will be found.)

[nachetz]

Could it be a GPU driver issue?

(VfR Next works very stable here and I hope a solution will be found.)

I've checked and everything seems to be updated...


Rhino 6 SR25 2020-4-23 (Rhino 6, 6.25.20114.05271)
License type: Comercial, build 2020-04-23

Windows 8.1 (Physical RAM: 16Gb)

Hybrid graphics system.
Primary display: Intel(R) HD Graphics 5600 (Intel) Memory: 1GB, Driver date: 1-21-2020 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 960M (NVidia) Memory: 2GB, Driver date: 4-3-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 445.87

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 4x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-3-2020
Driver Version: 26.21.14.4587
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 G

[toniboni]

Here vray NEXT also is super stable. Running on Windows 10 with Rhino 6. Hope you'll find a solution.

[nachetz]

Here vray NEXT also is super stable. Running on Windows 10 with Rhino 6. Hope you'll find a solution.

Thanks! hope so...

i've checked everything.. equipment hardware, drivers, software... Hope to get some help from Chaosgroup

[Peter.Chaushev]

Hello, nachetz ,

Thank you for reaching out and providing such detailed info!
Could you please answer a few questions that can help us locate the cause of your issue:

• Confirm whether the problem occurs when V-Ray is the only active 3rd-party plugin in Rhino?
• Do the freezes occur on regular intervals (e.g. when the project is autosaved) or only when attempting to render or at some point during an ongoing render process?
• Is the issue reproducible when working with new projects as well as existing ones (created using V-Ray v3.6)?

We can assist you via remote connection if you find this option convenient.

Kind regards,
Peter

[nachetz]

Hello, nachetz ,

Thank you for reaching out and providing such detailed info!
Could you please answer a few questions that can help us locate the cause of your issue:

• Confirm whether the problem occurs when V-Ray is the only active 3rd-party plugin in Rhino?
• Do the freezes occur on regular intervals (e.g. when the project is autosaved) or only when attempting to render or at some point during an ongoing render process?
• Is the issue reproducible when working with new projects as well as existing ones (created using V-Ray v3.6)?

We can assist you via remote connection if you find this option convenient.

Kind regards,
Peter

Thanks Peter.Chaushev !

• Confirm whether the problem occurs when V-Ray is the only active 3rd-party plugin in Rhino?

YES, only when i install Vray Next Update 2, while being working with 3.6.03 never had this issues. Yesterday I did a clean installation of Rhinoceros SR25, installed Vray Next and problems again

• Do the freezes occur on regular intervals (e.g. when the project is autosaved) or only when attempting to render or at some point during an ongoing render process?

NO, it freezes or crashes usually after rendering quite often when trying to save.

• Is the issue reproducible when working with new projects as well as existing ones (created using V-Ray v3.6)?

YES, i began with v3.6 scenes but when problems started i switched to a very clean new scene, just some primitives and had the same problems


Actually i have a clean installation of Rhino, no plugins no V-Ray

This is the system info:

Windows 8.1 (Physical RAM: 16Gb)
Machine name: NACHETZ

Hybrid graphics system.
Primary display: Intel(R) HD Graphics 5600 (Intel) Memory: 1GB, Driver date: 1-21-2020 (M-D-Y).
Primary OpenGL: NVIDIA GeForce GTX 960M (NVidia) Memory: 2GB, Driver date: 4-3-2020 (M-D-Y). OpenGL Ver: 4.6.0 NVIDIA 445.87

OpenGL Settings
Safe mode: Off
Use accelerated hardware modes: On
Redraw scene when viewports are exposed: On

Anti-alias mode: 2x
Mip Map Filtering: Linear
Anisotropic Filtering Mode: Height

Vendor Name: NVIDIA Corporation
Render version: 4.6
Shading Language: 4.60 NVIDIA
Driver Date: 4-3-2020
Driver Version: 26.21.14.4587
Maximum Texture size: 16384 x 16384
Z-Buffer depth: 24 bits
Maximum Viewport size: 16384 x 16384
Total Video Memory: 2 GB

Rhino plugins
C:\Program Files\Rhino 6\Plug-ins\Commands.rhp "Commands" 6.25.20114.5271
C:\Program Files\Rhino 6\Plug-ins\rdk.rhp "Renderer Development Kit"
C:\Program Files\Rhino 6\Plug-ins\RhinoRender.rhp "Rhino Render"
C:\Program Files\Rhino 6\Plug-ins\rdk_etoui.rhp "RDK_EtoUI" 6.25.20114.5271
C:\Program Files\Rhino 6\Plug-ins\rdk_ui.rhp "Renderer Development Kit UI"
C:\Program Files\Rhino 6\Plug-ins\NamedSnapshots.rhp "Snapshots"
C:\Program Files\Rhino 6\Plug-ins\RhinoCycles.rhp "RhinoCycles" 6.25.20114.5271
C:\Program Files\Rhino 6\Plug-ins\Toolbars\Toolbars.rhp "Toolbars" 6.25.20114.5271
C:\Program Files\Rhino 6\Plug-ins\3dxrhino.rhp "3Dconnexion 3D Mouse"
C:\Program Files\Rhino 6\Plug-ins\Displacement.rhp "Displacement"

[Peter.Chaushev]

Thank you for your reply!
Would it be convenient to have a remote assistance session arranged to further investigate your issue?
If this is alright, please send an email to support@chaosgroup.com with time and date of your preference. Our support team is available every working day between UTC 05:00-15:00.
The moment you receive a confirmation reply with a ticket number, please message that number back to me so we can promptly raise its priority.

Kind regards,
Peter