Cosmos Browser not importing models or materials

[SHoutzager]

I haven't imported any models using Cosmos in awhile. Today I fired it up and updated the browser and downloaded a model. That part went well. However when I tried to import it I get "Error. Selected importer not found". I tried other models and got the same error. I restarted Rhino and still the same error. I went into my Cosmos settings to see where the models are being downloaded and I found them in the Documents folder. They look good to go. Why would they not import correctly?

[Micha]

Is the cbservice running? If I remember me right I had the issue too in the past and started the cbservice.exe from the install directory manually.

[SHoutzager]

It worked! The parts render out in VRay fine. However when rendering I get this error message. I merged all of the objects into the file and still get an error message. I have not gotten this before.
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[slavcho.brusev]

Hello SHoutzager
Can you please share the vray-neui.log files so I can check them? Please copy them right after the issue appears otherwise they might get overwritten by other actions.

[SHoutzager]

It corrected itself. Is working fine now. Thanks.

[slavcho.brusev]

Nice, Thanks!

[Micha]

Hi slavcho.brusev

I have an other problem to import models. If I use drag and drop from the Cosmos browser than nothing happens. Only if I use the import button than it works.

-Micha

[slavcho.brusev]

Hi Micha
The asset should be there(at least it was when I tested it on my side). Try to zoom out or change system units to centimeters or meters before importing the asset.

[Micha]

I tested it again and drag&drop like at my screenshot doesn't work, also if I switch to meters before. If I use Ctrl+A, than no meshes are selected. Only if I import it on an other way it works.

[slavcho.brusev]

Can you try with the latest build(5,20,04)?
https://download.chaos.com/?license_...209&product=47

[Micha]

This is the V-Ray version I use. Also Cosmos is updated.

[nikolay.bakalov]

Just to be clear, you see the image preview while dragging, but you don't see the final result ?

do you see the imported entry in the asset editor ?

do you see amy warning/errors printed on the command window ?

drag&drop is just a thin wrapper over the import command. In fact you shall be seeing "vrayCosmos" command emitted on the command windiw

[Micha]

Right, I see the image preview during drag&drop, but no final result, no entry at the asset editor, no warning/error.

I see "vrayCosmos" ... at the command line if I use the import button or drag&drop to the 3D space without an object is highlighted. If I dra&drop to a highlighted object than nothing happens at the command line.

(I will start a remote session with the link I got from Slavcho tomorrow.)

[slavcho.brusev]

Hi Micha
The issue is fixed and fix will most likely be implemented in the next update

[SHoutzager]

Hey this issue with importing Cosmos models has reoccurred for me. I have gone to cbservice.exe and tried to start it by right clicking it and pressing Open. Tried run as admin as well. Thing is I can't tell if cbservice is running or not. Anyway Cosmos will not import models. When I try Cosmos says importer has not been found.