Issue with Vray Light Generator

[Anne009]

Hello,

I have an issue with the Vray light generator. When I try to start the generator, it crashes. The error says "chaosgroup license server could not be reached". I attach a screenshot of the error.

To me this doesn't make sense because I can render with Vray, I can make material and use chaoscosmos. Just the light generator doesn't work.

Any idea why it crashed?

[tsvetomira.girginova]

Dear Anne009, hello.

First we have to check how your license is being handled and used.

I will open now a ticket for you to our Tech Support team.
They will check the license stuff, I will follow the progress and join if needed.

Let's get this solved.

Best regards,
TS