Asset Editor Doesn't Open with V-Ray Update

[parker_sutton]

I just downloaded the latest V-Ray update and the asset editor, which previously worked fine, no longer opens. The command bar reads: -vrayShowAssetEditor and nothing happens. I'm using Rhino 7 for Windows. Any help would be appreciated.

[parker_sutton]

Attachment is irrelevant / unintentional

[Micha]

Can you open the frame buffer and check the log tab?

[natalia.gruzdova]

Hello parker_sutton,

Could you please test opening Asset Editor in the new project and after you get a message in the command line -vrayShowAssetEditor hover your mouse over the Rhino icon and check if you can see a second window on the right.

Generally with the restart of Rhino position of the Asset Editor should also be restarted. (Also, please make sure that V-Ray is set as Current render in Rhino.)
If there is nothing near the Rhino app please try to close V-Ray Tab completely, restart Rhino, add the Tab again and click on the Asset Editor button again.


If that still does not make a difference please submit a ticket via https://support.chaos.com/hc/en-us/requests/new form to our system and provide the following:

• A screenshot of About window V-Ray for Rhino to confirm the exact version you are using;
• After trying to open Asset Editor go to V-Ray > Help > About V-Ray > V-Ray Asset Editor Session Log and send us corresponding vrayneui.log file (the one that is highlighted on opening);
• Are you by any change working on MacOS in Parallels?
• Do other buttons from V-Ray Tab work?

Thanks in advance!

[parker_sutton]

Hi Natalia,

Yes: I am using Mac on Parallels. I was using V-Ray in Parallels previously without a problem. Do I need to try a different approach? I hovered over the Rhino icon after attempting to open the Asset Editor, as you suggested, but I didn't see an Asset Editor window.

Other buttons from the V-Ray tab work. I am able to launch an interactive rendering but I can't adjust the settings without the AE.

When I go to V-Ray>Help>About V-Ray, nothing happens.

Thanks for your help,
Parker

[natalia.gruzdova]

Hello parker_sutton,
Thank you for confirmation!
I have created a ticket №72835 for you in our system and Tech Support team will assist you further.

[qianyi_huang]

I have exactly the same problem. Could anyone please let me know how/whether it was solved in the end? Thanks!

[al_nicho]

I also have the same problem, does anyone have a solution. Need for work asap. Also using vray rhino on parallels

[andres_zavala]

same problem... does chaos have a solution yet?

[Micha]

Same problem here and the reason could be "on parallels"

https://discourse.mcneel.com/t/rhino...ening/158259/6

[Camaieu]

I have the same problem, did anyone found a solution yet? this would be highly appreciated !

[natalia.gruzdova]

Hello everyone, please note that Rhino is not supported on Parallels and unfortunately there are some known issues with it and with V-Ray, like the ones that you are describing.