No Chaos Cloud Found

[melisssa_glover]

Hi.

I have just installed Vray for Rhino 7 for the first time. The plugin seems to have installed ok, but when I select V-Ray for Rhino as the Current Renderer, there is an error message as follows:

21/02/2024 10:35:03

Error

[Chaos Cloud] Error: No Chaos Cloud found at file:///C:/Program%20Files/Chaos%20Group/V-Ray/V-Ray%20for%20Rhinoceros/vrayneui/resources/app.asar/frontend/cloud-window.bundle.js:177:251344 at suppressedCallback (node:fs:263:5) at FSReqCallback.oncomplete (node:fs:188:23)

I have searched the forums and followed the installation guide, but I can't see this being mentioned.

This is installed on a networked Windows 10 machine.

Can anyone offer any suggestions to try so I can start using V-ray?

Thanks

[tsvetomira.girginova]

Dear melisssa_glover, hello.

Welcome to Chaos Forums!

We encountered this with our latest V-Ray versions. In the next builds this will be shown as a Warning, and not as an Error.
It is visible only with Local accounts (non-Admins).

If you want to solve it quickly please close the program, download manually Chaos Cloud App from here and reopen Rhino.
However this error should not bother any other V-Ray processes where Chaos Cloud is not included.

Share feedback after installing the App.
Waiting for it.

Best regards,
TS

[melisssa_glover]

Sorted! Thank you very much, that worked and no errors.

I appreciate your help.

[tsvetomira.girginova]

Thank you too, Melisssa.

Excuse us for the inconvenience!