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V-Ray locking up / crashing during render ... need help!

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  • V-Ray locking up / crashing during render ... need help!

    I am running the very latest Rhino 5-64 bit with V-Ray 1.5.22165 (ADV) on Windows 7 pro 64.

    I can open files, access many V-Ray panels, work on materials, load new visopts ... but as soon as I render it locks up and I have to force-quit Rhino. When I re-launch, I get an error message stating, "Failure to exit previous session. We have detected that V-Ray was not properly shut down... etc."

    I have uninstalled, then re-installed several times, but no luck yet. I made sure to remove the dongle until the new app was re-installed. I even tried an old suggestion to run Rhino as an administrator. Nothing works.

    This computer also has a copy of Rhino 4 + V-Ray 1.05 and its running just fine.

    Please help! I need to get this working.
    Last edited by schultzeworks; 05-10-2012, 12:49 PM.

  • #2
    This post can be ignored/deleted. I submitted a ticket and got a reply right away. Nice service!

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    • #3
      Is there a solution? Bug or user fault?
      www.simulacrum.de - visualization for designer and architects

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      • #4
        Not sure yet.... I submitted the data requested and I'm waiting to hear back. I'll keep you posted if you'd like to know.

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        • #5
          Yes, could be good to know if there is a solution - not that this problem appears during a tight deadline. Better to know how to fix it.
          www.simulacrum.de - visualization for designer and architects

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          • #6
            I guess you have the same problem as I had. It's a dongle issue.

            Go to:
            http://www.spot3d.com/vray/help/rhin..._quick_1_5.pdf

            and read "Reprogramming a Dongle" carefuly and follow the steps.
            Then it is working perfectly fine

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