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  • The check mark of BatchRender is not displayed.

    Report from my customer.

    on Windows 7 + Rhino5 SR14 + V-Ray 3.60.02

    The check mark of BatchRender is not displayed.
    Do you know what the cause is?

    Customers tried clearing the folders below, but no change
    C:\Users\[user]\AppData\Roaming\Chaos Group\V-Ray for Rhinoceros 5

    QT WebKit Bug?
    Click image for larger version  Name:	check.png Views:	1 Size:	70.1 KB ID:	996073
    Last edited by flat; 16-05-2018, 01:50 AM.

    OakCorp Japan - Yuji Yamauchi
    oakcorp.net
    v-ray.jp

  • #2
    Hello, Yuji,

    Could you please confirm whether this is reproducible on a single or multiple machines?
    The Batch Render window is not using QT but standard Windows function DrawThemeBackground(). We were not able to reproduce the issue on a Win7 machine with Rhino 5 Japanese language pack. If your customer is using a modified Windows theme, please ask them to try the default one and see whether this fixes the problem.
    If they would prefer live assistance, advise them to contact support@chaosgroup.com and reference this forum thread.

    Kind regards,
    Peter
    Peter Chaushev
    V-Ray for SketchUp | V-Ray for Rhino | Product Owner
    www.chaos.com

    Comment


    • #3
      If your customer is using a modified Windows theme, please ask them to try the default one and see whether this fixes the problem.
      bingo! It was a Windows classic theme.

      The problem is solved.
      (Although it is preferable to work even with a classic theme)

      Thank you.


      OakCorp Japan - Yuji Yamauchi
      oakcorp.net
      v-ray.jp

      Comment


      • #4
        Glad to hear it!

        The Windows Classic theme recreates the Win98 look. We can guarantee proper Batch Render tool appearance only themes based on Win Vista or above.

        Kind regards,
        Peter
        Peter Chaushev
        V-Ray for SketchUp | V-Ray for Rhino | Product Owner
        www.chaos.com

        Comment

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