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  • Serial number

    Hi,

    I purchased Vray for Rhino a while ago. I got a confirmation of the purchase and a download link from billing@asgvis.com, but I haven't received a serial number. I have tried to email asgvis on this issue, without receiving any replies. Please tell me how to obtain my serial number.

    Regards,

    Jonas

  • #2
    Serial number

    Hi Jonas - I'm not sure of your situation. Please email crubadue@asgvis.com - he handles licensing issues. I will tell him to expect your email. Sorry for any inconveniance this has caused you.
    Best regards,
    Joe Bacigalupa
    Developer

    Chaos Group

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    • #3
      Serial number

      Hi Joe,

      Thanks. Actually, I mailed him yesterday, but I'll try again.

      Best Regards,

      Jonas

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      • #4
        Serial number

        Dear Jonas-

        Sorry for the problem here. I am a little concerned about you not getting our e-mails. I personally have sent you emails on 08/28/06, 09/12/2006, 10/06/2006, and 11/10/2006. Each email contained your serial number.

        Please confirm with us that you received our e-mails with a serial number on one of those four days.

        Best regards,

        Corey
        Best regards,

        Corey Rubadue
        Director

        Chaos Group

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        • #5
          Serial number

          Hi Corey,

          I got the one you sent today. I have no idea why I haven't received the other ones. The problem is now solved though. Thanks!

          Jonas

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