Renderfarm does not work after installing 3.60.03 - Need urgent help

[erik.nord]

Hi there,

I hope someone can help me - this is urgent.

We are running SketchUp 2018 and have been running 3.60.02 and everything worked. Our setup is 2 workstations each with a vray license and 2 renderfarm computers with rendernode licenses.

Today we needed to skatter some vray scenes, and that did not work. We then decided to update to 3.60.03 because this had a fix to the skatter vray scenes bug.

I was a bit affraid of the update because everytime i update Vray - something bad happens and this time was no different!!!!

After installing the update on all 4 computers the renderfarm computers no longer work. In the log I get:

TM_SERVER_STARTED received from 192.168.190.92:20208

Server not found in waiting list, ignoring

Telling me the renderfarm computers did not obtain a rendernode license?? Or what does it mean?

It is so frustrating that everytime we update vray - something gets broken that used to work. Why can't you make an update that just updates and does not ruin everything?? !

Can someone please help ? - we have a deadline the day after tommorrow and need the 150 threads from the farm.

Thanks in advance,
Best regards
Erik

[ivan.slavchev]

As it appeared during a remote session - the antivirus messed up the installation, so a fresh reinstall with disabled antivirus was needed.