Vray Standalone renders successfully VS. Vray for SketchUp doesn't

[brandpartners]

Hi, I am experiencing the issue that VRay for SketchUp will crash trying to render any given scene within SketchUp,
whereas VRay Standalone will render it without a problem with the same settings.
would like to find a way to revert to rendering from within SketchUp,
rather than using the current workaround of exporting .vrscenes for each SU scene and batch rendering through standalone.

Any suggestions welcome


File:
The file is the largest I have ever had in my 14 years of working with SketchUp (1.7GB).
It's a scene that includes an exterior commercial site as well as the interior fit-out.
Filesize is mainly due to the amount of high detail cars I have placed in the scene.

I have not yet used proxies to replace the car, but would try this if it helps.

Software:
Version of SketchUp Pro is 18.0.16975 64bit.
Version of VRay is 3.60.03.
Windows 10 Pro

Hardware:
Intel i7-8700@3.2GHz 12 threads
NVIDIA GeForce GTX 1080 Ti
32GB RAM


Thanks,
Marco

[ivan.slavchev]

Does the crash happen with every scene or just with particular large ones? Do you have MS Visual C++ Redistributable packages 2017, 2010 and 2013 installed?
Is your CPU overclocked? Do you render with CPU or GPU?

[brandpartners]

Thanks for your support.
1.
It happens with large scenes, in particular when all the geometry is turned on and render settings are high (Resolution 4K, quality 'medium' and up , GI on).
When I hide the complex geometry of cars and render at low resolution and quality, it usually renders fine from within SU.
Feels like there is a threshold of stability.

2.
MS Visual C++ Redistributable packages installed:

2005
2008
2010
2012
2013
2017

3.
CPU is NOT overclocked.

4.
Render is with CPU.

Thanks so much
Marco

[Peter.Chaushev]

Hello, Marco,

It would be best to arrange a remote viewing session in order to investigate your problem.
My colleagues are available Monday to Friday (with the exception of Sept 24th) between 11:00-18:00 EEST (https://www.timeanddate.com/time/zones/eest). We use TeamViewer to conduct live assistance.
If this is alright with you, please send an email at support@chaosgroup.com with your preferred time and be sure to include a link to this forum thread.

Kind regards,
Peter

[brandpartners]

Thanks for your support.
sorry for the late answer.

I managed to solve the problem by replacing all high detail objects with proxies.

Renders now work like a charm.
Even interactive.
Even GPU.

No crashes.
No further examination required.

Thamks for all your suggestions.