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Crashes when opening the scene created with V-Ray 3 and opening AssetEditor under Mac OS

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  • Crashes when opening the scene created with V-Ray 3 and opening AssetEditor under Mac OS

    On V-Ray Next SketchUp,
    It crashes when opening the scene created with V-Ray 3 and opening AssetEditor under the following environment.

    There is no problem with new scenes. no problem with the license

    Crash when opening AssetEditor before GPU render problems.

    SketchUp 2017 + V-Ray Next
    MacOS 10.11.6(el capitan)
    CPU 3.4GHZ i7 quad core
    memory 24GB
    AMD radeon HD6970 1024MB

    Where is the cause?
    Last edited by flat; 11-03-2019, 10:01 PM.

    OakCorp Japan - Yuji Yamauchi
    oakcorp.net
    v-ray.jp

  • #2
    Hi,

    Could you please share the project with us so we can investigate in detail? If this is alright, please send us an archived copy (Extensions > V-Ray > Pack Project) via email or a file-sharing service of your choice to support@chaosgroup.com

    Please reference this forum thread as well!

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    • #3
      It also occurs in the following courseware scenes.
      https://www.chaosgroup.com/education...rseware/assets

      Is there a way to get crash logs for V-Ray?

      OakCorp Japan - Yuji Yamauchi
      oakcorp.net
      v-ray.jp

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