Exception in CORE: Internal error.

[LionHeart1985]

Hi!

I already had two times the same issue with the same scene i want to render.

Render stops and V-Ray says: Exception in CORE: Internal error. Please save and restart as soon as possible!

I did...same issue again.

I would need some support to finish the scene.

My PC Specs:

Threadripper 1920X 12-Core
32GB DDR4
NVIDIA GeForce GTX 1070Ti

Render Engine: CPU only

Thanks a lot already in advance for your help!

[Zahari.Ivanov]

Hello LionHeart1985 ,

Could you please open your Progress Log (icon is found at bottom right corner of the V-Ray Frame Buffer) and check for any error messages.
Additionally, please follow up on the private message I have sent you.

[LionHeart1985]

Hi Zahari.Ivanov

I was just testing to render the same scene with a lower resolution.

With 1920x1440 it worked, but with a higher resolution (tried it 2 times with 3840x2880) it seems that there might be a problem.

Also the Log looks not as it should.

It´s way too long that it fits into this post but a lot of

Invalid geometric normal (0 0 0) for "<unknown>".
Invalid geometric normal (0 0 0) for "<unknown>".
Invalid geometric normal (-0 -0 0) for "<unknown>".
Invalid geometric normal (0 0 0) for "<unknown>".
Invalid geometric normal (-0 -0 0) for "<unknown>".
Invalid geometric normal (-0 -0 0) for "<unknown>".
Invalid geometric normal (-0 -0 0) for "<unknown>".
Invalid geometric normal (0 0 0) for "<unknown>".
Invalid geometric normal (-0 -0 0) for "<unknown>".
Invalid geometric normal (0 0 0) for "<unknown>".
Invalid geometric normal (0 0 0) for "<unknown>".

are showing up and i don´t know where this is coming from.

[LionHeart1985]

As i just received a message that his is also happening to other people, after a few tests, here is my solution on this.

My model was shifted in -Z Axis.

I was moving the whole model with the lowest point on Z=0 and the problem was solved, i could render the scene without any issue.

[marco_mascher]

Same problem in V-ray for Sketchup, I move the axes position and it works! thank you!

[Zahari.Ivanov]

Hello marco_mascher
Thank you for your post and welcome to the Chaos Forums!
It is good to know that this solution worked for your as well. If you happen to experience any other difficulties or issues, the Chaos Support is at your disposal.

Best regards!