Problem with Vray UI

[Jerome1]

Hello,

I have a problem with the UI (see photo) while interactive rendering. I'm using SU 2019 and the latetst update Vray Next 2 (18 februari).
I hoped it helped, by updating Vray, but it didn't, so if someone good help, I would be glad!

Graphic card is Nvidia Titan RTX with AMD Ryzen 3950 mobo.
Thanks in advance.

[georgi.georgiev]

Hi Jerome1

Could you please make sure that the GPUs are using the latest drivers?

Additionally, you could use nVidia Control Panel to configure the V-Ray NeUI to be processed by the GPU.
1. Open NVIDIA Control Panel and go to Manage 3D settings
2. In the Program Settings tab look for V-Ray neui application and if it is not there use the Add button

Please confirm if this resolves the issue!

[Jerome1]

Hi Jerome1

Could you please make sure that the GPUs are using the latest drivers?

Additionally, you could use nVidia Control Panel to configure the V-Ray NeUI to be processed by the GPU.
1. Open NVIDIA Control Panel and go to Manage 3D settings
2. In the Program Settings tab look for V-Ray neui application and if it is not there use the Add button

Please confirm if this resolves the issue!

Is this the right location for Vray neui?

C:\Program Files\Chaos Group\V-Ray\V-Ray for SketchUp\extension\vrayneui-win32-x64

[georgi.georgiev]

Is this the right location for Vray neui?

C:\Program Files\Chaos Group\V-Ray\V-Ray for SketchUp\extension\vrayneui-win32-x64

Yes, vrayneui.exe is located there

[Jerome1]

So far, so good. I changed the settings to using the RTX card!
Btw latest drivers are installed.

[Jerome1]

Sorry, did not help. Even when I'm not rendering, this happens (see photo)

Where to check this ( V-Ray NeUI to be processed by the GPU) in all the options?

[georgi.georgiev]

Jerome1
It would be best if we organize a TeamViewer session to check the behavior on your end.

Please write to support@chaosgroup.com, referencing this forum thread, and advise when it would be convenient time and day for you to set up the meeting.

[Jerome1]

Sorry for the late responding.
I did reset the settings of 3d control for Sketchup and this helped so far.