V-Ray 5 (Hotfix 2) Crashes SketchUp Pro 2019 on iMac

[bill_brown]

Every time I try to render any file, SketchUp crashes. The material editor opens. Running SketchUp Pro 2019 on iMac Mojave 10.14.6, 32 GB RAM, AMD Radeon R9 M290X 2 GB. Unable to uninstall in the extension manager. Have reloaded and restarted multiple times.

Should I step back to V-Ray Next? If so, will it uninstall V-Ray 5?

Thank you!

[nikoleta.garkova]

Hi bill_brown

Would it be possible to forward the crash and log files so we can investigate further? They should be located in /Users/***/Library/Logs/DiagnosticReports/ and Users/***/.ChaosGroup/V-Ray\ for\ SketchUp/VRayForSketchUp.log
You can send them through our online Contact Form - make sure to mention this thread in the email.

Moreover, can you let us know when has the issue occurred? Have you been using V-Ray Next prior this? Are you using any other 3rd party plugins and have you tried disabling them?