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Load Errors - Loading of Vray failed and I got the load errors report.

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  • Load Errors - Loading of Vray failed and I got the load errors report.

    Dear all, I ´ve got a serious problem. I tried to get a support thru the help center of ChaosGroup. No reply yet. But let me explain what had happened to me.

    I used yesterday previous version of Vray for SketchUp, then actual one. I noticed that Frame buffer was not responsive, when I starded render of another one scene and it had happened two times. Meanwhile I got a pop up window that new version of Vray is aviable. So I thought, this will fix it. Unfortunately it came worse got this announcement immediately after opening a SketchUp:


    Error Loading File C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb
    Error: #<StandardError: Failed to initialize appsdk (VRAY_PATH might be incorrect): C:\Program Files\Chaos Group\V-Ray\V-Ray for SketchUp\extension\vrayappsdk\bin/VRaySDKLibrary.dll>
    C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/vrayappsdk/vray.rb:18:in `require_relative'
    C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/vrayappsdk/vray.rb:18:in `<module:VRay>'
    C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/vrayappsdk/vray.rb:1:in `<top (required)>'
    C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in `require'
    C:/Program Files/SketchUp/SketchUp 2021/Tools/RubyStdLib/rubygems/core_ext/kernel_require.rb:92:in `require'
    C:/Program Files/Chaos Group/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:34:in `<top (required)>'
    C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `require'
    C:/Program Files/SketchUp/SketchUp 2021/Tools/extensions.rb:197:in `load'
    C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `register_extension'
    C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `<module:VRay>'
    C:/ProgramData/SketchUp/SketchUp 2021/SketchUp/Plugins/vfs.rb:4:in `<top (required)>'


    and I tried to unistall and install version before. Nothing, still the same, and I can not finish my work. I am totaly confused about it. Please is here anyone who can help me with this? With good knowledge what is going on? I just can not do anything. I am using monthly paid version of Vray for SketchUp 2021. License is valid until 17/8/2021. Before update I could render one scene, and then I had to close it and run it again. But on Sunday I had no problems about it. I know the problem is somewhere behind me, PC and update. Please help me I am lost about it.....

    Vray 5.10.05 Jun 21 2021
    SketchUp Pro 2021 - Version 21.1.299 64-bit
    Windows 10 Pro Vesion 21H1 Date of installation: ‎23. ‎7. ‎2020 Operating system assembly 19043.1110 Interface Windows Feature Experience Pack 120.2212.3530.0

  • #2
    Hey Michael,

    We've just released an update which should address this issue - https://download.chaosgroup.com/?lic...248&product=47
    Can you please download it and see if all is good on your end? Thanks!

    Additional information regarding the update you can find in the following forum thread.
    Last edited by nikoleta.garkova; 28-07-2021, 08:42 AM.
    Nikoleta Garkova | chaos.com

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