VRAY / Ketchup install problems on MACBOOK

[OD53]

Hi there,

I installed vray for sketchup on my MacBook Pro Mac OS 11.3.1. When I start sketchup after installing vray, vray doesn't start, it shows this message: how could I fix this?

Fehler beim Laden der Datei /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb

Error: #<Errno::EACCES: Permission denied @ rb_sysopen - /Users/ozgurdemirhan/.ChaosGroup/V-Ray for SketchUp/VRayForSketchUp.log>

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `initialize'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `open'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `<module:Logger>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:3:in `<module:VRay>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:1:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `require_crypt'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `require_crypt'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/eula.rb:48:in `ensure_accepted'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:36:in `<top (required)>'

/Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `require'

/Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `load'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `register_extension'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `<module:VRay>'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:4:in `<top (required)>'

[nikoleta.garkova]

Hi OD53,

Would it be possible to get in touch with our Tech Support so they can assist you with the issue you're having? Please submit a request via our contact form, and make sure to mention this thread in the email. Thanks!

[Peter.Chaushev]

If anyone else experiences the same issue on macOS with the v5.20.01 update, please follow this workaround guide:
vray_sketchup_52001_permissions_guide.pdf

The issue will be resolved in an upcoming hotfix (v5.20.02).

[OD53]

Peter.Chaushev Wow , it did work !!!!! Thank you very much!

[antonio_perezdecastro]

Hello, im a spanish user of SKP Pro 2021 in a Mac Catalina and i hace the same problem.

Error al cargar archivo /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb

Error: #<Errno::EACCES: Permission denied @ rb_sysopen - /Users/antonioperezdecastro/.ChaosGroup/V-Ray for SketchUp/VRayForSketchUp.log>

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `initialize'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `open'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:9:in `<module:Logger>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:3:in `<module:VRay>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/logger:1:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `require_crypt'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/helpers/helpers:3:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `eval'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `require_crypt'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:48:in `block in <top (required)>'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/eula.rb:48:in `ensure_accepted'

/Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/init.rb:36:in `<top (required)>'

/Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `require'

/Applications/SketchUp 2021/SketchUp.app/Contents/Resources/Content/Tools/extensions.rb:197:in `load'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `register_extension'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:29:in `<module:VRay>'

/Library/Application Support/SketchUp 2021/SketchUp/Plugins/vfs.rb:4:in `<top (required)>'

[antonio_perezdecastro]

I tried the vray_sketchup_52001_permissions_guide.pdf but it still does not work.
Any more ideas?
Thanks

[Peter.Chaushev]

Hello, antonio_perezdecastro ,
Please use the following installer: https://nightlies.chaosgroup.com/#/v...table/20211112
It contains a fix to your problem.
If the issue persists even with this temporary build, please reach out to our support team for direct assistance!

Kind regards,
Peter