SU 2022 problem

[photohomka]

Hi! Just installed SU2022 and reinstalled latest version of v-ray. When I try to open Asset Manager I get the error message. But if I hit render render button it starts rendering successfully.
The JavaScript error I get is in attachment. On SU2020 everything works fine. Where should I look to fix this error?

[nikolay_babanov]

Hello photohomka ,

Could you please provide some additional info like:

1. Exact steps to reproduce the issue
2. Version of the Mac OS and specs of the computer
3. Version of V-Ray for SketchUp
4. The vrayneui log located here from the said date:

    /Users/<user name>/.ChaosGroup/V-Ray for SketchUp/vrayneui/vray-neui.<xxxx>.log

Best regards,
Nikolay

[photohomka]

nikolay_babanov

1) Exact steps are simple. Start SU 2022 (22.0.315), try to open Asset Manager (from menu or toolbar), get this error. Can't open Cosmos or Vision windows. But rendering goes ok.
2) Using iMac (27-inch, Late 2013) 3,5 GHz i7 running on Catalina 10.15.7
3) V-Ray 5 for SketchUp, update 2.3 (can't even open the About v-ray window, nothing happens)
4) attaching

Still got SU2020 with latest v-ray (have to do my work ) and everything works ok (except of missing open denoiser). The problem is only on SU2022

[nikolay_babanov]

Thank you for the provided details, photohomka !

We will investigate the issue and get back to you.

Best regards,
Nikolay

[nikolay_babanov]

Hello photohomka ,

Please submit a request in the link below, so we can arrange a remote session and to further assist you.
https://support.chaos.com/hc/en-us/requests/new

Best regards,
Nikolay