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Vray makes sketch up 2022 crash...

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  • Vray makes sketch up 2022 crash...

    Hi

    Recently I install SKP 2022 and reinstall the VRAY software.

    After the update my sketch up files keep's hanging, it load all the extensions but after 5 seconds it starts spinning and keeps hanging, sometimes after 30 crashes it opens, but you have to have lucky.
    Sketch up opens fine without loading extensions...
    so it isn't sketch up...
    First of all my idea was it was my space mouse that gives the issues and I removed the driver and reinstall it again, strange but true at that moment sketch up opens and load all extensions properly, but after a few minutes I realised I had luck...
    He won't load another file and keep's hanging in the loading page or just crashes immediately .
    After I received a page of ERRORS of VRAY I get the MAC-nificent idea to delete VRAY, so I just removed the v ray extension from my computer with the uninstaller, I did not remove cosmos, cloud, license server or wat so ever, just VRAY...
    AND wat seems: SKETCH UP and all my other plugins work great! including my space mouse...

    I try to reinstall vray several times but I keep having the same troubleshooting...
    Could you please look in to this?

    Thanks in advance!

    FYI:

    MAC OS MONTEREY 12.2.1
    IMAC 2020 - 27 INCH
    32GB MEMORY
    1TB SSD
    AMD RADEON PRO 5700 8GB
    Attached Files

  • #2
    Hi,

    Could you please try installing the V-Ray version from the link below, and let me know if there is a difference?
    https://download.chaos.com/downloads...2022-52004-adv

    Comment


    • #3
      Hi Slavcho
      Thanks for your reply, I try to install this version you send me, but it still crashes or does not open.
      I make a video of it.

      link to video:

      https://drive.google.com/drive/folde...4M?usp=sharing

      Comment


      • #4
        Hi,

        Can you please log in a request in the link below so we can arrange a remote session to further investigate?
        https://support.chaos.com/hc/en-us/requests/new

        Comment


        • #5
          Hi Slavcho

          Just fill in the form...
          TICKET NUMBER:
          #25771

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