Announcement

Collapse
No announcement yet.

Online licenses expiring soon

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Online licenses expiring soon

    I'm seeing this message when I log into my license server and wanted to know what are the details:


    Online licenses expiring soon
    V-Ray for SketchUp will expire on Mar 23 2022, V-Ray Render Node will expire on Mar 23 2022, V-Ray App SDK will expire on Mar 23 2022


  • #2
    Hello, Gus,
    The message indicates your V-Ray for SketchUp subscription plan is going to expire on March 23rd and automatic renewal is probably not set up.
    For additional info about your licensing and assistance from my colleagues, please reach out to us at https://support.chaos.com/hc/en-us/requests/new .

    Kind regards,
    Peter
    Last edited by Peter.Chaushev; 25-02-2022, 01:06 PM.
    Peter Chaushev
    V-Ray for SketchUp | V-Ray for Rhino | Product Specialist
    www.chaos.com

    Comment


    • #3
      Thanks Peter.

      I just enabled auto renewal but that message still came up.

      I assume it's just being processed since it did the usual $1 withdrawal from my checking account.

      If I have to renew on March 23rd manually it's no big deal. Click image for larger version

Name:	Screenshot 2022-02-25 at 13-25-35 My Chaos.png
Views:	268
Size:	3.6 KB
ID:	1141237

      Comment


      • #4
        Thank you for the swift reply!
        This would be my assumption as well.
        My colleagues will double-check the situation and get back to you on Monday (Feb 28th) to clear up any potential confusion.
        Peter Chaushev
        V-Ray for SketchUp | V-Ray for Rhino | Product Specialist
        www.chaos.com

        Comment

        Working...
        X