Problem with Material Maps from Scan Service

[LionHeart1985]

Hi!

One of our customers was ordering material scans for some projects from a PBR scan service.

Now we have received the first scanned maps and on the first impression, they look very good and very high detailed.

But we slip into trouble as soon as we use the height maps we have received.
The outcome always looks terrible, no matter which settings we use.

We tried to use those maps in Twinmotion as well, just to take a look if the same thing is happening there.
Twinmotion has the parallax height fuction and there, the outcome looks great.

We need to work with those maps as soon as possible, so i would highly appreciate to help us out in this case, how we can fix the problem.

Attached the link to the Material Maps:

https://drive.google.com/drive/folde...y-?usp=sharing

Thanks a lot!

All the best, Walter

[DCHA34]

That's a good question.
I can hardly wait for the answer.

[Buck]

have you contacted the person/company that was hired to scan the materials? they will probably know the correct way to use them.

[kenancakir]

A few days ago, i need to invert the roughness map to get correct resault, some maps are different on some programs..