Chaos Cosmos has stopped working

[ivan_scotti]

Hello,
this morning I updated V-Ray to the new version and from that moment Chaos Cosmos does not open anymore.
Every time I start Chaos Cosmos I get the message "Chaos Cosmos failed to load" and there is no way to start it.
I've already read all the threads about it and tried uninstalling and reinstalling everything several times, but there's nothing to be done. IM becoming crazy!
V-ray works fine, everything ok, it's just Cosmos not working. I'm on a Mac with MacOs Monterey.
The crazy thing is that I tried to submit a ticket, but I can't send it, it's probably a problem with the attachments.
Thanks in advance for your help.

[tsvetomira.girginova]

Dear ivan_scotti, hello.

I have just opened a ticket (#47511) for you to our Tech Support team.
They will contact you shortly.

Best regards,
TS

[ivan_scotti]

Thank you Tsvetomira, you are very kind

[tsvetomira.girginova]

You are welcome! Let's get this solved.

[karine_murta]

Dear ivan_scotti, hello.

I have just opened a ticket (#47511) for you to our Tech Support team.
They will contact you shortly.

Best regards,
TS

Hello,
I'm having the same problem.
How can it be fixed?

Thanks

[tsvetomira.girginova]

Hello, karine_murta.
Excuse me for the delayed response, I was out of office.
Just checked that you now have an opened ticket, I will bump the priority once more.

Wishing you a happy week.