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As for the issue itself, I suspect that it might have already been fixed with one of the later V-Ray Next updates. From what I'm seeing, you're using V-Ray Next, so my first recommendation would be to prompt you to install V-Ray Next Update 2.2 (4.20.03), which is the last V-Ray Next update.
Let me know if this solved the issue. If it didn't, please use our Submit a Request form, so that we can continue with the investigation of the issue.
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