Vray V. 6 udpdate 1.1 crashes when "edit in V-Ray" an Enscape material

[davide_paolini]

Hi everyone,

I report that Vray V. 6 udpdate 1.1 crashes when "edit in V-Ray" an Enscape material, It is always necessary to completely restart sketchup. I now downgraded to the previous version in order to edit the Enscape materials.

Cheers,


arch Davide Paolini
V-Ray authorized Trainer

3D Graphic Academy

[natalia.gruzdova]

Hello davide_paolini,
Thank you for posting. Unfortunately as of now we are unable to replicate the issue on our side.

Could you please install the latest V-Ray 6 update again and make a recording for us to see the issue?

• Test if it happens only in a specific scene or with a specific material or in a new empty scene with newly added material as well? Please let us know.
• Apart from that please share what SketchUp version you are using.
• Is Enscape up-to-date? If not, please update to the latest 3.5 version.

[rfellers]

I'm also getting errors when trying to convert Enscape to Vray (Enscape 3.5.4, Vray 6.10.02, Sketchup 23.1.329). Throws this error and then won't work until restart...

[natalia.gruzdova]

Hello rfellers,
Thank you for specifying your current versions.

Are you able to reproduce the error? If yes, please collect and send us a log for review. Once getting the error please go to V-Ray > Help > About V-Ray > V-Ray Asset Editor Session Log and locate the corresponding vrayneui.log file for the current session: example attached.

Also please share the name of the material if possible and your scene. If this is alright, please open a ticket using this submit request form and upload the archived scene in the ticket. Make sure to archive it with the Pack Project tool (Extensions>V-Ray>Pack Project tool).

Thank you in advance.