"Failed to checkout a V-Ray for Sketchup license"

[damiano_corradini]

Hi everyone,
every time i try to open V-Ray from Sketchup i receive this message "Failed to checkout a V-Ray for Sketchup license. It looks like your'not logged into the license server. Do you want to log in now?"

I click on "Yes" but i'm already logged in.

I tried to reinstall V-Ray but the issue persists.

I worked on another PC today with my account and everything is fine, i have this issue only on this PC (the one i usually work on).

Thanks

[natalia.gruzdova]

Hello damiano_corradini,

Please forward your issue to our Tech Support team. To do so please open a ticket using our contact form and make sure to select Technical Assistance Starting the Product under Request type.