Chaos Cosmos Login Problem

[kenancakir]

Hi, i format my laptop to its factory settings and reinstall all my programs. Now i can login to vray asset editor but not cosmos browser, i click on sign in button but nothing happens.. Any solutions?

[natalia.gruzdova]

Hello kenancakir,

Please open a ticket using our contact form and make sure to select Technical Assistance Starting the Product under Request type.
Our Tech Support team will guide you through and help you with this issue.

[kenancakir]

Hello kenancakir,

Please open a ticket using our contact form and make sure to select Technical Assistance Starting the Product under Request type.
Our Tech Support team will guide you through and help you with this issue.

Thank you, submitted..

[kenancakir]

natalia.gruzdova
Problem is solved now.. This morning i switched the laptop on and it works..

[natalia.gruzdova]

Thank you for the update kenancakir, I will let the team know that now it works.
Perhaps it was enough to Stop\Start Chaos Cosmos Browser process, which you can also do manually if needed. Just make sure to close SketchUp in such cases.