Library content up to date problem.

[piotr_wagner]

Hi,
there is a problem with uploading materials to the library in V-Ray Asset Editor.
I receive a message: "Somthing went wrong while loading the library. We were unable to determine if the content you have is up to date with the latest version".
Internet connection works without problems.
Can you please help me solve this problem?

My V-Ray version for SketchUp is 5.20.06.



Piotr

[natalia.gruzdova]

Hello piotr_wagner,
Thank you for the screenshot.

Please check the article regarding this issue and download the Material Library from the link in the article. Place it in your Documents folder. Open SketchUp, go to Asset Editor, check for updates and click Continue.
Let me know if it is successful.

[piotr_wagner]

Hello natalia.gruzdova

thank you for your advice.

I did as you wrote and it's the same as before - I have all the materials but after clicking "continiue".
A message prompting me to download assets still appears.
Why is this message displayed?
Why doesn't the program check if the library is up to date and doesn't load materials on its own?

Regards.

[natalia.gruzdova]

Thank you for trying it out piotr_wagner. I have opened a ticket number 204786 for you to our Tech Support team and they will take it from here.