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Enabling Camera Clipping Causes Sketchup to Crash

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  • Enabling Camera Clipping Causes Sketchup to Crash

    Hi I'm having an issue where as soon as I enable camera clipping under "Advanced Camera Parameters" sketchup immediately crashes. This is a new issue that I haven't experienced in the past.

  • #2
    Hello charles_messenger,

    This is unfortunately a known issue. The issue is already fixed by our developers and the fix will be included in the next update.

    Kind regards,
    Iva
    Iva Mancheva
    V-Ray for SketchUp | V-Ray for Rhino | QA
    www.chaos.com

    Comment


    • #3
      As a workaround you can replace the callback_handler.rbc file in the installation folder with this file:
      https://drive.google.com/file/d/1HvG...ew?usp=sharing
      It is located in:
      windows: C:\Program Files\Chaos Group\V-Ray\V-Ray for SketchUp\extension\ruby\internal
      macOS: /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/internal

      This will prevent the crash and you will be able to use the Camera Clipping feature.

      Kind regards,
      Iva
      Iva Mancheva
      V-Ray for SketchUp | V-Ray for Rhino | QA
      www.chaos.com

      Comment


      • #4
        Awesome! Thanks for this workaround. I've got it working now.


        Originally posted by iva_mancheva View Post
        As a workaround you can replace the callback_handler.rbc file in the installation folder with this file:
        https://drive.google.com/file/d/1HvG...ew?usp=sharing
        It is located in:
        windows: C:\Program Files\Chaos Group\V-Ray\V-Ray for SketchUp\extension\ruby\internal
        macOS: /Applications/ChaosGroup/V-Ray/V-Ray for SketchUp/extension/ruby/internal

        This will prevent the crash and you will be able to use the Camera Clipping feature.

        Kind regards,
        Iva

        Comment

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