When rendering, Sketch Up goes black

[smit_patel]

Good day,

I am using Sketch Up and V-ray on my Mac. Whenever I click the render button the render pops up in full screen and it is working properly, however when I go back to Sketch Up the window is black, I am unable to see or click anything on Sketch Up. Please help me with this problem.

[rossen.rangelov]

Hello smit_patel

We would like to ask:

• What is your V-Ray version? You can check it here: Extensions > V-Ray > Help > About. Please share a screenshot with us.
• Please share your machine specifications - a screenshot of About this Mac would be sufficient.
• Is the issue happening only in some specific scene or even in a new empty scene. Please make a test and share the result.
• Were there any specific actions made before this problem started (V-Ray updates, settings changed, downloaded assets, etc)
• Lastly, please test your CPU performance, run V-Ray Benchmark test, and send screenshots of your results.

Thank you

[iva_mancheva]

Hello smit_patel,

I assume you are using SketchUp in full screen mode. Could you please try disabling the Parent Frame Buffer option from Extensions > V-Ray > Preferences > Parent Frame Buffer?
Let me know if this fixes the issue.

Kind regards,
Iva

[smit_patel]

Hello rossen.rangelov

• I have included a screenshot of my V-Ray version and also my Sketch Up version below.
• I have included a screenshot of my Mac specifications below.
• This issue is happening in all the scenes I create new and specific scenes.
• There were no specific actions made before I started. However I recently bought Sketch Up and V-Ray and installed them.
• I have included a screenshot of my CPU performance below.

Thank You

[smit_patel]

Hello rossen.rangelov

I am getting this message when I open V-Ray in Sketch Up.

Thank You

[smit_patel]

Hello iva_mancheva

I tried disabling parent frame buffer and it is working properly now.

Thank you iva_mancheva and rossen.rangelov for your help.

[iva_mancheva]

Hello smit_patel,

I am glad to hear that. When enabled, the Parent Frame Buffer option ensures that the VFB window stays on top of the SketchUp window (note that the option is macOS only). However it is better to disable it in the cases when using SketchUp in full screen mode or using VFB on a second display.

Kind regards,
Iva