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Once again, I have issues with the license server. I have downloaded the latest version of Vray for Sketchup 2024, didn't work. Then I deleted the old license server, as well as the hidden .ChaosGrup folder but no luck. This is so extremely frustrating that this keeps occurring over and over again. I know many more MacOs users with this issue and I am seriously considering swapping to a different rendering software because this is not acceptable with the rates you are charging. The amount of time I spend on this and thereby also loose income is just not ok. I'd be happy for some help other than once again sending me the guide of how to delete the license server and hidden folder please.
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Hello madeleine_ljungfeldt
Please open a new support ticket using this form. This will allow us to collect more detailed information about your issue.
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Hello Rossen, already done at ticket number 329731. /MadeleineComment
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Thank you for clarifying. Our colleagues will take care of your ticket. Please note that response times may be extended during the holiday period.
We appreciate your patience and cooperation.Comment
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