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We have had 7 reports of an error message that will occasionally pop up that says "Parameter is incorrect". We have had it occur while doing a variety of actions, but so far it only seems to have happened to 7 people. We know that there are more than 7 people that are using the latest version of our product, but oddly we have not heard a lot about this error. We're looking for some sort of common connection between the bug reports, but so far nothing seems to stand out. We would really like to fix this error, but despite our best efforts, we have been unable to reproduce this bug here at our office. I've even tried installing SU and our plugin on computers that have never had either piece of software installed on them. I've tried doing upgrades, installing various versions, opening old scenes, starting new scenes... No matter what I try I can't get this error to show up for me so I can take a peek at it.
If anyone else out there has seen this error message, and has not filled out a bug report (I said bug report, not forum post) about this issue, please click the link below and fill out a bug report with a description of how you are able to make this error message appear. In the message subject, type "Parameter is incorrect", just so we are able to easily keep track of all of these reports.
http://asgvis.com/index.php?option=c...d=4&Itemid=142
Other useful information you could include in the bug report:
-Basic hardware information (you don't need to go in to too much detail, but a little information
-Software versions and configurations. This is very important. The version of SketchUp, your operating system, and the version of our product are especially important.
Below is an example of what would be an ideal report on your computer's setup:
Hardware
Motherboard: MB DFI LP[UT]nF4 SLI-DR Exp NF4 939
Graphics Card: PNY Nvidia Quadro FX1400 PCI-E
Processor: AMD 64 |4400+ ATHLON X2 939
Memory: OCZ Platinum 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit
Software
Operating System: Windows XP SP2
SketchUp Version: SketchUp Pro 6.4.112 (demo evaluation)
V-Ray for SketchUp Version: 1.00.66
If anyone else out there has seen this error message, and has not filled out a bug report (I said bug report, not forum post) about this issue, please click the link below and fill out a bug report with a description of how you are able to make this error message appear. In the message subject, type "Parameter is incorrect", just so we are able to easily keep track of all of these reports.
http://asgvis.com/index.php?option=c...d=4&Itemid=142
Other useful information you could include in the bug report:
-Basic hardware information (you don't need to go in to too much detail, but a little information
-Software versions and configurations. This is very important. The version of SketchUp, your operating system, and the version of our product are especially important.
Below is an example of what would be an ideal report on your computer's setup:
Hardware
Motherboard: MB DFI LP[UT]nF4 SLI-DR Exp NF4 939
Graphics Card: PNY Nvidia Quadro FX1400 PCI-E
Processor: AMD 64 |4400+ ATHLON X2 939
Memory: OCZ Platinum 2GB (2 x 1GB) 184-Pin DDR SDRAM DDR 400 (PC 3200) Dual Channel Kit
Software
Operating System: Windows XP SP2
SketchUp Version: SketchUp Pro 6.4.112 (demo evaluation)
V-Ray for SketchUp Version: 1.00.66
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