1.48.66 osx error on SketchUp start

[philips]

Never installed vRay on this laptop before, installation said it went successfully.
Upon start of Sketchup the error message pops up:
V-Ray for Sketchup was not able load, because it could not locate all dependent files

As soon as ok is pressed on the error box sketchup immediately crashes out.

MacBookPro 2.8ghz, 4gb ram, nVidia 512mb 9600GT
SketchUp 7.1 M2

Any help you guys could give would be very appreciated.

Thanks!
Philip

[Ferrarod]

Re: 1.48.66 osx error on SketchUp start

Any help with this one? I've been experiencing the same problems as of late and I'm not sure why. All the other builds have worked perfectly before. My hardware and software specs are nearly identical to the original poster.

Any suggestions would be great! Thanks -

Dan

[dkendig]

Re: 1.48.66 osx error on SketchUp start

We believe we have fixed this issue in our current patch beta. If you would like, you could join the beta testing team and try out the latest beta to see if it resolves your issue. If you are not able to gamble with a beta version of our software, I understand completely, and we hope to have this resolved once we release an official version of our patch.

[Frantchess]

Re: 1.48.66 osx error on SketchUp start

Hello,
I'm a french interior architect ... and i have the same pbm with the demo version with this window when i'm trying to open sketchup7.1 " V-Ray for Sketchup was not able load, because it could not locate all dependent files "
and then the bug continue because my sketchup close itself alone.

can you help me ?

i need to uninstall Vray because i need to work this morning on interiors projects ... i'm disapointed.

Let me know,

Best regards.

My config is :::
Sketchup 7.1
VRAY for sketchup demo version Mac ( download this morning, setup with with no pbm )
Mac OSX: Version 10.4.11 , 2.16 Ghz intel core duo - 1 Go 667 Mhz DDR2

[dkendig]

Re: 1.48.66 osx error on SketchUp start

" V-Ray for Sketchup was not able load, because it could not locate all dependent files "

We have identified an issue with Mac OS X 10.5.8 or earlier compatibility. We have a fix for it, but you need to contact our support department so we can email you the file.

Submit a help request

[allgabrio]

Re: 1.48.66 osx error on SketchUp start

i have the same problem.
I would like to know where i can find the link for download the support file.

I have create a ticket but for me is very urgent to have a file for start a work!

Thanks!

[dkendig]

Re: 1.48.66 osx error on SketchUp start

this issue was resolved when 1.48.89 was released, if anyone is still experiencing this issue, please update!

http://software.asgvis.com/index.php...182&Itemid=480