Masternumber is not in the database

[Constable lord Falklaroy]

Salutations good sirs! I have a problem re-activating my V-Ray after a Windows crash. When I input my serial number I receive a message stateing that "the master number is not in the database. I dare say that I have used this serial number before with great success. What could be the problem then?

[-Keith]

Re: Masternumber is not in the database

Delete this file then try again.
XP users
C:\Documents and Settings\All Users\Application Data\ASGvis\Licensing\MasterPurchase.txt
Windows 7 or Vista users
C:\ProgramData\ASGvis\Licensing\Masterpurchase.txt
OSX users
/Library/Frameworks/ASGVIS.frameworks/Versions/A/Licensing/Masterpurchase.txt

If that fails contact authorizations@asgvis.com

[Constable lord Falklaroy]

Re: Masternumber is not in the database

My word kind sir... that fixed me right up. Thank you for the expedited response.