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BUG 1.48.83 on OSX 10.5.8 or earlier: Unable to load all dependent files

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  • BUG 1.48.83 on OSX 10.5.8 or earlier: Unable to load all dependent files

    UPDATE: this issue was resolved in the latest beta version.

    There is currently a bug in the OSX version of 1.48.83. If you are using OSX 10.5.8 or earlier, then you will encounter an error message when trying to use 1.48.83. It will tell you that our plugin was unable to load all dependent files. This is because there is a file we use in our plugin, which will not work with versions of OSX that are earlier than 10.6.

    This bug can be most easily identified by checking the V-Ray for SketchUp Error log. Check the file /tmp/vfs_stderr.txt to see if it has this error in it:

    Code:
    =========System Information=========
    platform = darwin
    country = UnitedStates
    language = English
    ====================================
    Traceback (most recent call last):
     File "<string>", line 1, in <module>
     File "/Library/Application Support/Google SketchUp 7/SketchUp/Plugins/RubyToPython/init.py", line 152, in <module>
      import OSXHookMsgProc
    ImportError: dlopen(/Library/Frameworks/ASGVIS.framework/Versions/A/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/OSXHookMsgProc.so, 2): no suitable image found. Did find:
     /Library/Frameworks/ASGVIS.framework/Versions/A/Frameworks/Python.framework/Versions/2.6/lib/python2.6/site-packages/OSXHookMsgProc.so: unknown required load command 0x80000022
    If your error log is complaining about OSXHookMsgProc.so, then you are effected by this bug. Please contact our support department at support@asgvis.com, so we can provide you with a fixed version of this file, until such a time that we are able to release an updated version of our product that will resolve this issue.

    Thank you,
    Devin Kendig
    Developer
    ASGvis LLC.
    Best regards,
    Devin Kendig
    Developer

    Chaos Group

  • #2
    BUG 1 48 83 on OSX 10 5 8 or earlier Unable to load all dependent files

    I have a same problem. There is this bug on all BD which i did try to encode.
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    • #3
      Re: BUG 1.48.83 on OSX 10.5.8 or earlier: Unable to load all dependent files

      Please be sure to update to the latest version. If you are still having issues, you may want to try doing a complete removal of our product by following instructions here: http://forum.asgvis.com/index.php?topic=8148.0

      Then do a reinstall. The bug that was reported in this thread was fixed in the last update.
      Best regards,
      Devin Kendig
      Developer

      Chaos Group

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