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  • Can't change V-ray options.

    Have a proplem on my home PC. Sketchup 8 installed + V-Ray1.48.91 (the same thing with latest 1.49). System - windows XP Pro SP3. The problem is that i can't change any parameter in v-ray options where the default value is "0,0" (ex: GI color - 0,0 and BG color - 0,0 in ENVIRONMENT - can only type "0" and ","in this place and UP and DOWN arrows didn't work as well). What could it be, any suggestions? Thanks!

  • #2
    Re: Can't change V-ray options.

    Why you are using that version? That is a very old version and also we never published that build to a public.

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    • #3
      Re: Can't change V-ray options.

      what version should i use?

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      • #4
        Re: Can't change V-ray options.

        Have a proplem on my home PC. Sketchup 8 installed + V-Ray1.48.91
        You said that you have SU 8 and VfSU 1.48.91. This version is old and was not published to the public. If you need help with the beta version, you should post in the beta area.
        Are you a beta tester?

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        • #5
          Re: Can't change V-ray options.

          The same thing with the DEMO version that asgvis provided "VRayForSketchUp-1.48.89-windows-installer"..

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          • #6
            Re: Can't change V-ray options.

            Hi,

            I have the same problem, the options/parameters not able to change and it only applies to the default "0.0" values. It automatically selects the value and then the only value you can type in is 0, as Fuzz already mentioned.

            It is kinda weird because you can change other, non 0.0, parameters with every number you wish for.

            Had this problem with both the 1.48.89 and the new 1.49.01, used in Sketchup 6 and 7 on my laptop with Windows XP professional.

            Also see this other topic: http://forum.asgvis.com/index.php?topic=8160.0

            I hope this is a bug that you easily can fix?

            Kind regards,

            Dave

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            • #7
              Re: Can't change V-ray options.

              what's in the error log after you close SketchUp?

              I think the issue is related to language settings on your computer. We try to detect the language used by the host application, and then use the correct number formatting for that language. If there's a problem with that detection, it's possible to have an issue where 0,0 is considered a text value rather than a numerical value. The error log should hopefully show us if this is the case.

              Best regards,
              Devin Kendig
              Developer

              Chaos Group

              Comment


              • #8
                Re: Can't change V-ray options.

                Don't think the errorfile will be of any help, because I cannot change the value of the parameters. The value 0.0 stays 0.0 or 0.

                The errorfile:

                =========System Information=========
                platform = win32
                country = Netherlands
                language = Dutch
                ====================================

                About to make our qapp
                after make qapp
                Made it after UIManager.initialize
                C:\Documents and Settings\All Users\Application Data\ASGVIS\Python26\Lib\site-packages\Ft\Xml\InputSource.py:346: DeprecationWarning: functions overriding warnings.showwarning() must support the 'line' argument
                FtWarning, 2)
                FtWarning: Creation of InputSource without a URI
                Entering renderArchive
                About to start readArchive - C:\Documents and Settings\All Users\Application Data/ASGVIS/VfS/current_skp.xml
                13.840000 seconds is how long it took to read C:\Documents and Settings\All Users\Application Data/ASGVIS/VfS/current_skp.xml
                0.010000 seconds is how long it took us to correct the file paths for all external texture file references in the scene.
                (to ensure this process goes as quickly as possible, please be sure all references to external texture files are correct prior to rendering)
                3.365000 seconds is how long it took to add the plugins to our renderer
                421.707000 seconds is how long it took to render
                got to app_quit
                Just called cancel render of VRayArchiveRenderer



                I'm using the english version of Windows, but the Dutch language is selected for the keyboard, I guess. Changing it to English doesn't fix anything btw. How can I manually change the language detected if this should solve the problem?

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                • #9
                  Re: Can't change V-ray options.

                  Hey guys,

                  We finally tracked this problem down this afternoon. This happens when you set your "Decimal symbol" to be the same character as the "Digit Grouping symbol" in the Windows Regional Settings > Additional Settings > Numbers page. If both of them are set to be '.' then the number 1000.5 would be shown as 1.000.5 which is invalid when our code tries to work with it.

                  If you have this issue see if that is the case in your settings - make sure that one of those symbols is a comma and one of them is a period - it doesn't matter which is which, so long as they aren't both the same character.

                  Best regards,
                  Joe Bacigalupa
                  Developer

                  Chaos Group

                  Comment


                  • #10
                    Re: Can't change V-ray options.

                    This topic has been made a sticky topic so people can find the solution to this issue quickly. Below are two of our knowledge base articles on the topic:

                    Critical Locale Error - decimal point symbol and digit grouping symbol are using the same character

                    Spinbox is stuck on 0.0 and I can't change the value
                    Best regards,
                    Devin Kendig
                    Developer

                    Chaos Group

                    Comment

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